Shopify Inbox

This app is very helpful for providing meaningful and helpful responses to our customers and others with interest in our product.

I would love to have it start automating reponses using AI. By linking with chatgbt it would be so so helpful. When will we see this?

The AI response suggestions adapt to your answers which makes it human like. saves heaps of time and most of the time i am happy with the response and just hit enter.

I would like a delete button for emails especially the spammy ones!

Easy to use and a great way to keep in touch with customers

I love this feature as it helps us connect with customers world wide. They message us and we can answer to their enquiries.

Simple and easy to use, keeps past conversations so i can keep track of topics and requests. Very happy with it's performance

We have tried many other chat apps and this version of Shopify Inbox has been the easiest for my team and customers to use effectively!
We felt a drastic increase in use by our customers once we switched to Inbox and my team has easily been able to communicate back and forth resolving issues, answering product questions, and supporting our customers.

Has greatly improved/streamlined our online support processes and response times.

Simple, complete, provides all the resources I need to rapidly answer customer inquiries.