Recensioner (6 135)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 79 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
21 april 2022

It does what it's designed to do. I wish there was a link to the page my customer is contacting me on. It just gives me the page title which can be hard to find sometimes and not very efficient for a fast response time. You have to always have the Inbox tab open to get desktop notifications for open conversations. Other than that, it works fine just had some design suggestions.

First Source Wireless
USA
Nästan 3 år användning av appen
Shopify svarade 27 maj 2022

Hi, there. Thanks so much for taking the time to leave a review for us regarding Shopify Inbox. Your feedback regarding being able to click a link to be taken to the customer's page is a great idea. I'm happy to let you know that I've gone ahead and passed that request along to our Product Team for their considerationally. In regards to notifications, you can consider downloading the Shopify Ping web app to your store from your appropriate, official webstore and you should be able to receive notifications through that application, and not just through the open Inbox Tab of your browser. Thanks again for your review! -Imogen, Shopify Support

5 december 2022

I liked this app to communicate with customers on my store. I did miss one contact, they left a message but I was not notified by email at all. I only saw it weeks later when I was logged in. I've since set my phone not to put this app to sleep so that might help. Otherwise its seems to work well.

LETTERCUT
Kanada
2 månader användning av appen
15 september 2023

Es funcional para lo que se necesita. Solo que de repente con las actualizaciones del telefono se desconcecta el chat y puedo contestar hasta que veo la indicación de mensaje por el correo

BioMaker Nutrition
Mexiko
Nästan 3 år användning av appen
26 september 2023

Helps Alot connecting with customers

Horizon haven
Indien
2 månader användning av appen
1 januari 2024

Fast communication with customers.

Gardenshop.hr
Slovenien
2 månader användning av appen
3 januari 2024

Aplicación rápida y muy fiable. La recomiendo 100%.

Funny Pop!
Spanien
2 månader användning av appen
11 februari 2022

Guter Anlaufpunkt für Kunden :) Kommen viele Anfragen darüber rein. Noch besser wäre es wenn man noch mehr automatische Nachrichten nutzen könnte.

Industryfy
Tyskland
Nästan 3 år användning av appen
14 december 2022

Very handy app. Easy to communicate with my customers from anywhere. Auto response is great. when i cant respond in time it does auto reply.

CCTV Importers
Australien
2 månader användning av appen
19 november 2023

Its easy to use and takes care of everything for you practically

Trendologi
USA
2 månader användning av appen
Redigerat 27 juli 2024

The app is great. A function to send the chat to your email for records would be great to have.

HappyLaulea
USA
Nästan 3 år användning av appen
Shopify svarade 14 januari 2023

Hey, there. Thank you so much for taking the time and sharing this feedback with us. We greatly appreciate the suggestions on developing a search function and the ability to send or forward chats to email, and we'd be happy to pass them along to our development team for future considerations. Thanks again! -Elias, Shopify Support