Recensioner (5 856)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 79 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
27 november 2023

Simple d'utilisation !

Gymshop
Frankrike
Ungefär en månad användning av appen
14 april 2022

Pretty handy. I like how this app gives me recent orders and interactions we may have had in the past for context.

TOMME Cheese Shop
Kanada
Ungefär en månad användning av appen
15 september 2022

Si me gusta su aplicación, simple pero cumple con mis necesidades y por el momento si la recomiendo.

SALVAJE TENTACIÓN
Mexiko
Ungefär en månad användning av appen
19 januari 2023

This service is awesome and so easy to use! highly recommended for anyone with a shop on Shopify. Looking forward to see what else this can do!

Ninja Transfers
USA
Ungefär en månad användning av appen
26 augusti 2022

i love it thank you all for this. great work you are amazing i love it thank you all for this. great work you are amazing best regards

Meghriby
Marocko
Ungefär en månad användning av appen
15 november 2023

I'd love it to be better integrated with the admin pages - aside from that - its pretty neat!

Plum Organics Papamoa
Nya Zeeland
Mer än ett år användning av appen
21 november 2020

Love the ability to chat with customers on my site. Would love the option to have an away message outside of business hours.

Bloomingdeal$ Furniture Store
USA
Mer än ett år användning av appen
Shopify svarade 23 november 2020

Hello Bloomingdeal$ Furniture Store, thank you for your review and feedback! Glad you love the ability to chat with customers.

For availability hours, we are working on adding that feature so keep your Shopify Ping app up to date!

There is a great Shopify blog post on the benefits and best uses of chats. I highly recommend this read.
https://www.shopifycompass.com/tutorials/building-relationships-and-driving-sales-through-live-chat

Hope that helps! Get in touch if you need anything else.

Best regards,
Veronica N.
Senior Support Specialist - Ping

26 mars 2022

It is a good app that allows customers to ask direct questions. however; the delay in getting the notifications sometimes means the customer has left the site. It does send the response via email but sometimes it would be good to interact with the customer straight away - otherwise a great app

Starburst Interiors Limited
Storbritannien
Mer än ett år användning av appen
Shopify svarade 5 april 2022

Thank you for taking the time and sharing this review. We're delighted to hear that you're finding our app good for interacting with customers. We can definitely agree that it would be good to interact with customers straight away, and we'd be happy to pass your feedback about the delays and live interactions with our development team. Cheers! -Elias, Shopify Support

20 november 2023

Perfect

Gratinski Tools
Rumänien
Ungefär en månad användning av appen
17 maj 2022

es una forma increíble de no perder ventas, desde luego la app funciona genial. de las 3 veces que me han escrito por el chat, en 2 he cerrado venta

The Witch's Cabin
Spanien
Ungefär en månad användning av appen