Recensioner (5 871)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 79 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
26 augusti 2021

This is another app (like Shopify Email) that Shopify has released before it is very functional. There is a message to start the chat that you can't get rid of. My customers accidentally set it off and then give up and leave the app. Even the Shopify support person did the same thing.

Catherine Iskiw Designs
USA
Nästan 2 år användning av appen
11 maj 2022

The app is nice and easy to set up, it's simplistic in its use and so far I've had no issues. So I think it deserves 5 stars

Art Therapy Online Courses
Storbritannien
24 dagar användning av appen
8 oktober 2023

love this app... makes customer support so easy

MyVada Supplements
USA
24 dagar användning av appen
22 februari 2022

was noch schön wäre, wenn die Kunden über diese Funktion noch Bilder schicken könnte. Ansonsten bin ich sehr zufrieden mit der App.

Goldschmiede Hecken
Tyskland
24 dagar användning av appen
23 oktober 2023

Easy to use and the tag function is good.

Office Furniture Warehouse
Nya Zeeland
11 månader användning av appen
Redigerat 14 juni 2023

Logs you out whenever you travel overseas (so don't forget your password) - the absolute rubbish we've come to expect from the utterly useless development team at Shopify.

Update: since contacting support regarding the issues I have with this app, I have been inundated by spam conversations offering marketing services (none received in the 12 months prior, at least 30 spam conversations received since). Coincidence? I wonder!

Niccolò P.
Storbritannien
Mer än ett år användning av appen
Shopify svarade 7 juni 2023

Hi, there. I understand that it must be frustrating to login again when you're in a new location, and I appreciate you sharing your feedback here. I'll be sure to let our developers know about what you've been experiencing. Thank you! -Sophia, Shopify Support

10 december 2020

The app doesn't work on my phone. it keeps signing me out and I miss messages. Not very useful if it doesnt work half the time.

Good Vibes All Purpose Cleaner
USA
Mer än ett år användning av appen
Shopify svarade 14 december 2020

Hello Good Vibes All Purpose Cleaner, thank you very much for your direct and honest review. Please accept our apologies for the troubles you have been encountering.

I will be sending you a private email to help with troubleshooting the problems. Please keep an eye on your inbox and hopefully we can work together to solve this! Thank you!

Best regards,
Veronica N.
Senior Support Specialist - Ping

3 juli 2022

It's insane that we spent all that time not knowing about this app. It can't get better. Thank you Shopify

KeexUndies
Israel
23 dagar användning av appen
15 oktober 2022

Facile à utiliser et à personnaliser. L'application mobile fonctionne également très bien. Et gratuite ! Franchement géniale.

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
Frankrike
23 dagar användning av appen
1 december 2023

muy util para la web

Tu Llavero Solidario
Spanien
23 dagar användning av appen