Recensioner (5 757)
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Efter omdömen
The chat constantly disappears from the store page and the list of applications. I never started using it
mükemmel ama ama birazdaha hazır soru yanıt eklenmeli. Ayrıca dil algılayıcı otomatik çevirici olması çok daha mükemmel bir kullanıma sahip olmasına yardımcı olur.
Easy to use! Adding it to a second website! Not sure if I like having FB and IG integrated with it, but all messages are in one place.
chat icon is directly over Checkout button for some themes and diasables function of it. not recommended...
Hi, thanks for taking the time to share your review with us. Our developers are aware of the issue with the chat icon in obstructing the cart pop-up or drawer, and have since pushed a fix for this.
If the issue still occurs on your store, please uninstall the Shopify Inbox app, then reinstall it again as this should help fix the issue. If it doesn't however, you can get in touch with our support team via the Help Center: https://shopify.link/qLKl so that we can conduct a more in-depth investigation on your account. Thanks! -Kimi, Shopify Support
makes it easier to communicate, and perfect to direct emails to customers when not online kjwuhrughghhu
I love this app, adding a chat feature button really helps our customers make the right decision when checking out, or if they have quick questions, that way they don't need to send emails to us, and if they do send an email, it will take them off our website.
Very good access to customers via app. Not sure if quick replies can be accessed by all staff or just on individual apps.
SO far so good! I was reluctant due to the rating but decided after much thought to give it a try. Its is straightforward layout and easy to manage. I am loving the integration with Apple.
Hello Hometells, thank you for the 5-star review!
I'm glad to hear that you are finding the app straightforward and easy to use. I hope this leads to more conversations and conversions!
If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our fabulous customer service team at ping@shopify.com
All the best to your future success!
Best regards,
Ruby C.
Senior Support Specialist - Ping
Awesome entry level chat, for startups. Would love to have features like changing the name of the sender (me) to anything I want without changing the main options like the shop name etc. But overall very good, and free. Could not ask for more
my customers are not able to see my response I get questions from customers but when i respond it doesn't look like they got my message