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Excellent!...we use it everyday, helps us to talk to customers and answer their queries straightaway
Its nice so far lets see how it will go... When I will have emails from my real customers then I can comment...
Terrible and app only for iphone? nah...see ya i would give 0 stars if i could absolutely terrible app
We are happy to report that the Android version of Ping is coming very soon, so Android users can take advantage of Shopify Chat. You can sign up to be notified when it's available: https://www.shopify.com/ping. Just enter your email address and click "Join Waitlist".
Cela nous permet de renseigner les visiteurs en direct et d'augmenter sensiblement nos taux de satisfaction et de conversion.
I recently set up the app on my Shopify shop. I love being able to talk with customers and helping them online with their questions.
Looks great but could use email forwarding into the inbox so it can be used as a full fledged support ticket system.
launched my website and made my first sale after 3 days! That may not sound like much as to other businesses, but it was for my small business and this chat was what made it happen because I was able to chat with the customer and she placed the order! so happy
That is awesome, so glad to hear the app is working well and has helped to secure orders for you. Thank you for your feedback. -Ivy, Shopify Support
Very user-friendly and the desktop notifications are very useful especially if you aren't on your shop the whole day.
fast
It can't support guide visitors to leave emails, not phone numbers in North American. We can't adjust the setting.