Shopify Inbox

some spam gets through, 4 out of 5 emails are spam but all else is great

Simple to use.

Elle est pratique et facilite les échanges

Keine Probleme

Simple and easy to use application... 4* because we miss CRM or client link to save the history of any contact.

We are still working on our website so when people do take the time to send us a quick email, it helps reach a wider customer base. Saying that, I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. Luckily I had assigned another person to our website and she was able to go in, change the cc for an upcoming bill and add me back in my website. It was very stressful and we still can't seem to finish the website - it's 95% done.

The AI function is perfect. We hope there is more data report for it. About the incoming conversions,the respond speed or something.

We like Shopify Inbox except for the exception that (as far as we know) it can't be shut off when we are not available to answer. This is frustrating for our customers.

Helpful. Powerful. High value. Best features: iOS app, visibility into the customer profile, canned responses

Tout est ok. J'aime beaucoup