Recensioner (5 656)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 78 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
20 augusti 2024

good

TJORI
Indien
Ungefär ett år användning av appen
15 juli 2024

I receive an email notice as soon as somebody visits the webpage and leaves a comment. It works!

BREW THE BLEND
USA
Ungefär en månad användning av appen
8 juli 2024

Great on desktop
not as great on mobile

Shihar
Israel
Nästan 2 år användning av appen
7 juni 2024

its everything good just there is a need of little improvement of mobile app notifications and the first owner respond to the costumer may delay or not appear until you reload the page anything else is amazing

Cosmify
Armenien
Ungefär en månad användning av appen
16 juli 2024

It works well

philleywood
USA
4 månader användning av appen
22 april 2024

When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I can usually reply in a matter of minutes. I love the quick replies. Those answer 80% of the questions customers have "what is your return policy ?" "what are your size details ?" I ask customers to provide their email address so I can always track them down. Most people understand the chat is tied to a human being at a small business. Most customers will wait for a few minutes. I have had a couple people get on the chat and be rude and nasty, it hasn't happened for a couple years. So, I think it's a great plugin for your Shopify store. I've been using Inbox since it launched! I wish I could customized the placement a little more, the code lays on top of your store visual layout code...still that's the reality of UX design. Inbox is a fantastic little plugin by Shopify! I recommend to all business owners, especially if you're seeing a lot of abandoned carts or have a product with complex sizing options!

RavenRova
USA
Mer än 3 år användning av appen
21 maj 2024

Shopify Inbox is very useful. I like that you can set parameters for auto-replies when you are not around to answer immediately such as customers asking questions in the middle of your night.

The Yarn Room
Sydafrika
Mer än 4 år användning av appen
5 september 2024

J'aurais souhaité que les clients ne soient pas obligés de mettre une adresse mail pour envoyer le chat, mais je comprends que c'est nécessaire

Accessoires B2C
Kongo-Brazzaville
Ungefär 2 timmar användning av appen
26 juli 2024

Nice app

Abode Aesthetics
Pakistan
5 månader användning av appen
3 juli 2024

The app is simple and straightforward to use .

Sappho New Paradigm
Kanada
Mer än 2 år användning av appen