Shopify Inbox

iT'S TIMELY AND EASY TO USE

At the present time I have only used it one time, so don't have a opion either way yet. But it looks like I will like it going forward.

I like the app, but I wish there was a more convenient way to view inbox messages on the backend of Shopify, instead of having to click through to another page.

It is easy to use and to navigate and use

Seria excelente poder agregar redes sociales para responder a nuestros seguidores con los mismos datos de nuestra tienda

Simple to use.

Sometimes it won't load on my phone. But overall I like it.

We've been using Shopify Inbox for around 12 months now. It's good and super easy to set up and use. How it easily integrates into our store is awesome. BUT it was a shame when we could no longer have meta products come via here as well. What would make this better would be if we could integrate it into our CRM platform so we don't have to jump between that (where our other chat services are all in one place) and Shopify Inbox.

Good internal way to answer customer questions.

It is nicely integrated, but sometimes hard to locate/remember where to find on the dashboard - desktop, mobile, inbox - so I can reply.