Shopify Inbox , 4 353 recensioner

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 77 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
11 januari 2024

The App is almost perfect. One thing I don't like is, that the user has give the Name and E-Mail before a conversation is possible. I can see the advantages.
But not everybody would like to give the name. So we have much less Chat conversions then we had with Tawk.to.
It would be nice to have a setting, where this can be enabled or disabled.

Mootes
Schweiz
6 månader användning av appen
Shopify svarade 13 januari 2024

Hey! Thank you for your review. We appreciate your feedback on this, while this is not possible at this time, I'll be sure to add this feedback for our developers to review. -Maz, Shopify Support

25 mars 2024

This is a really good way to be in touch with your customers and hence convert more

The Coconut Store
Indien
4 månader användning av appen
21 mars 2024

enjoy the ease of contact with customers questions

OneStopDIYShop
USA
Ungefär en månad användning av appen
20 februari 2024

Good, but i can't get it to work as an app on my phone, that uses Brave as a browser.

GHW
Nya Zeeland
Mer än ett år användning av appen
23 mars 2024

We switched from Drift to Inbox chat. Free and easy integration, but one major difference.
Inbox sends an email for each line in the chat. I find this quite absurd.
Please consolidate. Wait a minute and consolidate. I have a conversation with a visitor and I get 200 emails. It's absurd.
Maybe there is an option somewhere and I did not see it?

Sequent Microsystems
USA
En dag användning av appen
16 februari 2024

Got instant messages from customers, enhancing sales !

LittoHot
Hongkong SAR
Nästan 2 år användning av appen
Redigerat 27 mars 2024

Works well for us to date. Easy to set up and configure.

Would prefer if it was styled so you do not have to scroll-up to read instant answers though.

Hic!
Storbritannien
20 dagar användning av appen
26 januari 2024

Its very good, i wish i can engage with the customer while they are browsing before they leave the site or message Sumstuff4u with questions so that we might help guide them to a purchase.

SUMSTUFF4U
USA
4 månader användning av appen
Redigerat 19 februari 2024

very helpful app, has been used by self and customers quite a lot

12345

DaddyPop Ltd
Storbritannien
4 månader användning av appen
17 april 2024

Me gusta mucho, solo que en la app del movil hay veces que no se guardan los cambios.

MASSIMA RITA
Chile
Mer än ett år användning av appen