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it's nice to have immediate and direct contact with customers. I believe that it is way easier for them to communicate as well
Easy to use and able to communicate with our customers effectively.
I like most parts of the appliction. I like the thread options and ebing to add answers for common quesitons
easy to install and build up website!
Une application excellente !
Comment a-t-on pu faire sans.
Elle s'intègre et fonctionne parfaitement. Je recommande à 100%
This is a great addition to our B&M business website! Very valuable free addition to Shopify and it much appreciated!
Raskt og effektivt!
This is the best app for chat. It integrates seamlessly with your store. There is no reason to use anything else.
perfecto, puedo hablar con los clientes en el momento sin importar donde esté ya que me llegan las notificaciones al móvil.
we really enjoy this app, will it send us notifications re: customers that have not ordered in a while or when there is an abandoned checkout so we can follow up?
Hello ActivKare, thank you very much for your 5 star review and feedback! Are you using Shopify Ping on desktop yet? It is now available at shopifyping.com as an option for responding to chats instead of your phone device.
At this time there is not a feature that will notify you of customers who have not ordered in awhile or when there is an abandoned checkout. There is however an abandoned checkout feature built into Shopify, so definitely take advantage of that! For repeat customer insights, you can look into your analytics in Shopify, or download an app if you need something automated.
Feel free to reach out to our team if you have any Shopify Chat or Shopify Ping related questions, ping@shopify.com.
Hope that helps! Get in touch if you need anything else.
Warm regards,
Veronica N.
Senior Support Specialist - Ping