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Live Chat allows people to preview what the customer is typing to help better anticipate their needs and give an almost immediate response. Watching dots ... is a waste of time when every second matters
Wonderfulllllllllllllllllllllllllllll!
Awesome easy-to-use interface, all necessary functions and never caused trouble.
Very useful and effective. Simple to set up and use.
Great app, really loving it!
This app has really helped me connect with my potential customers instantly and I am confident this has helped increase conversion by at least 25% (we are a small, but growing startup)! The phone app helps me stay alert whenever a customer is trying to ask a question to complete a purchase, or it routes to our support email address so I can answer while away from service.
this apps allows direct communication with the customer at the point they are considering or about to pay for goods. to be able to chat to them directly increases conversion of sales and leaves the customer more satisfied and has a positive result towards the brand
i love the site but need more understanding why customers not buying but lots of traffic on website.
Hello My Sexy Black Boutique, Thank you for the five-star review!
So glad that you love the app so far. Shopify Chat is a great tool that can help in converting traffic. Here is a great article on the Shopify Blog on how to make the most out of our chat feature: https://www.shopify.ca/blog/shopify-chat.
If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Class
Easy to set up the chat. It helps us to respond to customers on time.