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App molto utile
Very easy to use and give me lot of info for the customer in chat, very helpful with previous order history, current what the customer have in shopping cart...etc. Good app to shopify store. thanks a lot.
Werkt goed, blij mee :) Geen gedoe, geen problemen. We werken er dagelijks mee en de klanten lijken er ook tevreden mee te zijn. Fijn dat het in de mailbox binnenkomt.
Super handy and great to take care of customer questions and inquiries. Continue making great apps like this and soon you won't need an app store!
Only I have a huge problem with the csv, why isn't it possible to download a simple csv, put in the info and upload it back again?
Hey, there. Thanks for taking some time to leave a review for Inbox! Are you having troubles editing and uploading a CSV related to Inbox? Shopify does require certain columns to be included in uploaded CSVs, so it's important to download one of our CSV templates and structures your uploads around that. It's best that you reach out to our Live Team for some assistance using this link: https://bit.ly/2AWw5VA. They'll be able to authenticate you and help resolve your uploading issue. -Imogen, Shopify Support
It's a great app, however it needs one feature. The ability to download a conversation in the rare case you get a chargeback possibly as a PDF
Its a beloved feature for our customers. If only the app would support notification for multiple stores - that is so important for us and I guess many other multiple store owners.
Hi ZARKOPERFUME, thank you for review and feedback!
I'm so pleased you are using the app to establish connections with your customers. We have received similar feedback that merchants would like to use Shopify Ping on multiple stores. Although this is not a feature that is currently available (our developers are looking into this), I do have a work around. If you have two devices - like an Ipad and Iphone - you can use each device to log into separate stores.
Hoping this leads to increased conversations and conversions.
All the best,
Ruby C.
Senior Support Specialist - Ping
This is a great app. It enables you to connect with prospective customers and assist them with purchases or assist with customer service issues efficiently.
Great app runs smoothly and hopefully, additional features will be developed. Cant go wrong with a shopify developed app.
シンプルで使いやすいので、ミニマムでスタートするのに最適です。