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As soon as I added this app, my conversion have improved significantly. Comparing to the previous chat bot I used that was connected to facebook and had an extra step of logging in as a guest or not, this is a breeze for a website visitor to engage, and wonderful on my end to get right into the conversation with the client if they need assistance right on spot. Highly recommended! Thanks so much!
Hello CuddleBuddyCo., thank you so much for your fabulous review and feedback! So glad this is helping with conversions so quickly. Our data proves the quicker merchants can reply to queries, the quicker those queries become sales!
All the best for your success.
Warmest regards,
Veronica N.
Ping Support
Can't run an online business without it. It's an integral part of sales and communication with new and existing customers.
O aplicativo é otimo, atende às necessidades basicas do cliente e permite o envio por e-mail caso o cliente não esteja mais online. Recomendo!
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I like how Shopify Inbox connects my chats and makes it easy for me to respond quickly to my customers. I recommend to anybody who is on business to connect their chats together in one place with Shopify Inbox for easy control.
I love this app, but now it's not showing in my store. I need some help, please. I sent a few emails asking for support but no reply yet from support.
excelente app, aunque hay mejoras que se pueden implementar, por ejemplo: poder habilitar que el cliente suba alguna imagen, cada vez que un cliente vuelve a usar el chat se pierde el historial del chat anterior, falta poder buscar texto en una conversación,
Simple and straightforward to setup and enables give better access to customers and site visitors in order to foster better engagement.
Hello TBC, thank you for your great review! We love hearing the app is helping with customer and site visitor engagement, that is exactly what it what built for.
If you ever need any assistance, contact our team. In the meantime, all the best with your future success!
Best regards,
Veronica N.
Ping Support
works really well, pop ups on your phone, can tag items for customers so see, and i love how you can customise your auto answers
Works very well for instant messages. If we are not online, we receive the message and customer data on the inbox app or Shopify, and we can reply later. The only "bad" is I cannot personalize the chat button text, which is not right for my brand voice. But I love it.
Thank you for sharing this review. We're delighted to hear that Shopify Inbox is working well for you! We understand that more personalization of the chat button is an important feature for you, and we'd be happy to pass this feedback along to our development team. Thanks again! -Elias, Shopify Support