Shopify Inbox , 4,461 รีวิว

Ich finde das Tool bis auf ein paar Kleinigkeiten sehr gut! Allerdings antworten viele nach erfolgter Anfrage und Beantwortung nicht mehr. Woran das liegt ist mir bisher schleierhaft. Auch werden Gästeanfragen nur mit Kürzeln, die keine Rückschlüsse auf Personen zulassen angezeigt.

Cela nous permet de renseigner les visiteurs en direct et d'augmenter sensiblement nos taux de satisfaction et de conversion.

I recently set up the app on my Shopify shop. I love being able to talk with customers and helping them online with their questions.

Looks great but could use email forwarding into the inbox so it can be used as a full fledged support ticket system.

launched my website and made my first sale after 3 days! That may not sound like much as to other businesses, but it was for my small business and this chat was what made it happen because I was able to chat with the customer and she placed the order! so happy

Una app que se encuentra limitada en su personalización. No está la opción para mover el chat mediante código.

Amazing, just installed this, works way better than FB chat! I like how you can add a product in there and how it tracks and shows what page the consumer was on when they clicked chat!
**** TO IMPROVE PLEASEEEEEEE!
Give an option to report SPAM---I'm getting 40% of my messages from developers and apps trying to sell to me!---I want to be able to block them. This is only for consumers, there should be a penalty to whoever gets blocked (e.g. companies trying to solicit business), I hope you add this block/spam feature.

Works well. Great service from shopify. Guaranteed to boost conversions on your store and gain customer trust.

I use this app to communicate with my customers and so far this is the best app I have used for this purpose.

It's really good, but not as good as some 3rd party apps. I like how I can like products and make recommendations, but I experience lag, transmission errors, and the alerts seem delayed at times.