Shopify Inbox

There is one annoying problem we'd love Shopify Inbox to fix. When a customer starts a chat with you, Shopify Inbox detects their location and lists it under their name at the top of the chat. eg. (United Kingdom).

However, there is no way you can search for that information in Shopify. As an example we had a lot of customers from (United States) contact us and ask when we would be open in USA. Once we were open in USA we went to create a customer segment of all those US enquiries but weren't able to. There is a Search box in Shopify Inbox but it only searches what you or the customer have written in the chat. It doesn't find other customer details like their location.

Surely this would be an easy fix? If so, when Shopify Inbox automatically creates a customer card for Chat customers, capture their location too please!!

So good, it helps us to contact our customer easily.

Bom, porém em alguns momentos não está enviando as mensagem, aparece como erro. Não consegui compreender o que poderia ser ainda.

Helps us to communicate with our customer.

La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien.

j'ai utilisé cette application et elle est bonne . elle me permet d'avoir des avis des mes client et d'échanger mieux avec eux . mais j'aimerai savoir si il n'y a pas l'application mobile ?

A quick way for customers to contact us and ask questions about the availability of products or about products we sell. Had some recent problems with Nigerian cons sending me multiple chat requests to my inbox. I blocked them on my end, but wonder if there is more that Shopify can do to stop these scam artists.

Significant lag between chat request and notification received on iphone (15 min!). Since I switched to this App, the amount of chats dropped enormously. Can;t find online version for responding via browser.

Great app, very useful and helpful to make a sale. I need to play around with other options for how it notifies me, but appears to have capabilities for more interactions

Only thing i wish you could do is archive the messages or have something to clear them after you have replied