Shopify Inbox , 4,266 รีวิว

We've been using this app for about a year now. It's simple and straight forward to set, and easy for our team to manage and interact with customers on our website. It has all the tools needed making it chatting with customers an easy task. Highly recommended.

The only complaint, and I'm nitpicking, is the agent's avatar which doesn't display on the front end. It would be great if the avatar of the agent taking the call could be displayed on the chat instead of the smiley face to make the interaction more personal. Other than that, we love it.

It is fun to have my messages just pop up where my eyes are all day. It's enjoyable to have my messages appear where I'm looking all day.

very nice

Best app on shopify

great app for on the go.

It's good but not very customizable. You can't move it to where you want it on the screen and I can't find where to change the instant answers.

simple a comprendre

Allows me to immediately see my Shopify messages and respond in real time.

C'est super pratique comme application.

je peux répond à des questions de mes clients à tout moment de la journée grâce à l'application sur mobile.

Would love more options/flexibility to configure. Esp the "Pre-chat Form" which I understand the purpose of, but I reckon a first name and email is all that's required. I.e a function to disable last name field would be great.
Because often the less data we ask of users, the better the uptake.