评论 (6,313)

整体评分
4.7
每个评分等级的数量
  • 79% 的评分是 5 星
  • 13% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2025年4月29日

Really helpful for live chatting with customers in need of help. I've used this app for several years and always get chats that turn into sales. I think making contact super easy for customers really helps them trust our site.

Charmed Creations LLC
美国
大约5年 人在使用应用
2025年4月28日

It's great that you can search your messages now, that wasn't always the case and presented a major issue. One thing that is a bit confusing is that notifications sometimes go to my personal email and sometimes show up in the Shopify mail, it makes it difficult to find messages at times since searches don't bring up the email.
It would also be great to have the possibility to have a link to all ...

Angioletti Designs
美国
大约3年 人在使用应用
2025年4月14日

This keeps all our communication in one place and is a great tool for hashing out details for custom pieces. The AI response suggestions are decent as well for quick communication about one off questions if needed.

Aélhaus
美国
4年多 人在使用应用
2025年4月7日

Great little addition and easy to manage app. Would be even better if there was a notification of msg and how long they have been waiting. Highly recommend!

Painted Bird Vintage Boutique & The Aviary
新西兰
大约3年 人在使用应用
2025年4月23日

We get notified super fast and we love being able to communitcate with our customers in real time. We also appreciate knowing what products they have in their cart and what city they're contacting us from to help with estimating shipping costs.

Audrey k boutique
美国
2年多 人在使用应用
2025年3月13日

Makes such a difference having Shopify inbox as a separate app on my phone so I can essentially be available 24/7 as a one man band. Definitely lead to a large number of sales.

Green Dog
英国
2年多 人在使用应用
2025年4月2日

the app works well , but sometime it creates more then one conversation for a single customer , which makes hard to chat , as some messages were on different chat and some on other.
for the mobile app , i would need a message notification sound of my choice or atleast a sound that is loud enough to hear , sometimes i miss customers messages because of low notification sound.

other then this , the ...

azrakhkurtis
印度
2年多 人在使用应用
2025年3月18日

Telling merchants to deal with Shopify's decision to stop supporting Shop Chat is ridiculous. I will remove Shopify inbox from my store rather than continue having customers believe they are sending messages to me, when, in fact, I cannot even access those messages.

Doggishshop
美国
2年多 人在使用应用
2025年3月26日

It would be nice to customize further and set hours where the widget is completely offline, but overall coming from zopim, this is a great tool.

Blast Zone
美国
大约2个月 人在使用应用
2025年3月25日

excellent, i have instant access to messages which is great when customers are online with issues. they can be resolved easily and effectively. Fast loading and not laggy. glad i moved to Shopify.

BeDezired
英国
3个月 人在使用应用