Shopify Inbox

This is a ONE STAR review but when I tried to submit one star, it would not submit. I tried over and over again, but it kept rejecting and refusing to submit. So if you see this, know that I only gave it more stars so it would let me submit. I'm telling the truth for others to know. It should have been ONE STAR. I'm taking screenshots of everything to keep as proof.

What it did by refusing to ...

Super happy with this app. I don't care for the automated responses, but I know I just need to go in and figure out how to turn that off. Other than that, I'm thrilled. Thank you so much!

I am a beginner and I have had this store for a number of years with someone else controlling the platform and I am getting around in this app which seems to be user friendly! I know l have much to learn however I am INSPIRED by my experience so far!

For the most part it does a great job answering questions while we are closed. I am pretty happy with this system.

It has lots of tools that will help to reduce your work and increase sales

Great way to communicate with customers. I have it set to email, so I never miss a message.

It works well, and gives clients the option to directly chat with you.

I love Shopify Inbox! There are some, of course, some things that could be improved upon. For example, I'd LOVE it if users could search within the Mail app for messages from specific users or for messages pertaining to specific products or key words. Sometimes I have to research something for a response, and then it's hard to find that particular message again. That being said, it's an amazing ...

Would recommend because it's user-friendly and informative, allows to cancel labels, good customer services.

For an app that's free, it's extremely good. there are ofcoure a lot of things that can be improved, but overall great experience