评论 (5,734)

整体评分
4.7
每个评分等级的数量
  • 78% 的评分是 5 星
  • 14% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年12月20日

I cannot say enough great things about Shopify Inbox! As a small business owner, I have tried multiple chat apps and always had issues with either high costs or technical difficulties. But then I discovered Shopify Inbox and it was a game-changer. Not only is it affordable (Free), but it has all the features I need to communicate with my customers efficiently. And best of all, no more frustrated customers due to buggy apps! Thank you Shopify Inbox for making running my online store so much easier.

Coastal Gifts Inc
美国
4年多 人在使用应用
2024年4月24日

Inbox is very helpful for my online store. It help to chat to the customers automatically or manually . Thank you for the app.

Shalom-stores.com
印度
4个月 人在使用应用
2022年6月8日

Decent. I don't understand why we can only set one set of hours per day in the settings. We're not allowed lunch times? Right now I can only say open from and then closed. It would be a lot more useful if I can send a different message (away message) for our lunch time.

Proslat US
加拿大
4年多 人在使用应用
Shopify已回复 2022年7月6日

Thank you for writing your review and for sharing your feedback with us here. It is possible to set an away message within Inbox, and when you set it to active the message will automatically send to customers. You can therefore just toggle the message to be active whenever you take lunch or step away for a period. You can read more on how to do this here: https://bit.ly/3IjTi2E. -Victor, Shopify Support

2024年5月3日

Sehr gut.

paos-naturkosmetik
德国
2个月 人在使用应用
2024年4月21日

this is very good for talking with customers

Luke’s 3d print shop
美国
5个月 人在使用应用
2023年12月6日

Easy to use!!

Eichers Hobby Farm
美国
4年多 人在使用应用
2022年3月30日

Pas mal ! j'utilise cette application avec une boutique Facebook en ligne ainsi que pour mon propre site, les client commence a affluer . Merci

Artmusiclitte/Artmusics Relays
法国
4年多 人在使用应用
编辑时间:2024年5月20日

Working very well. Sometimes conversations are not kept in teh same thread but I work with it. ;)

Distinctive Gem Inc.
美国
4年多 人在使用应用
Shopify已回复 2021年2月3日

Hi Distinctive Gem Inc., thanks so much for leaving a review and feedback!

Glad things have been good so far! We heard that there can be confusion setting up Facebook Messenger to work with Ping. Our developers have taken feedback and are currently working on making the Facebook Messenger integration with Ping smoother process. Although I don't have a specific release date, you can keep an eye out for this update to happen in Spring 2021.

As always, please do reach out to our team if you have any questions or additional feedback. Our team can be reached at ping@shopify.com.

Kind Regards,
Ruby C.
Senior Support Specialist - Ping

2024年4月29日

very nice

Bella Art Store
美国
3个月 人在使用应用
2024年2月18日

The best team and platform..

Salsa & Samba Convenience Shop
马耳他
接近3年 人在使用应用