Shopify Inbox

Good app

I just downloaded this to try out but had a few ideas how it could be better. I realize it's a very new app. We're not going to use it in our shop for these reasons though we will be checking back to see if/when these options are made available later.
1. There isn't an option that allows you to just show the chat symbol without pulling up the chat. We don't want our website to be too invasive with popups so we'd only like the chat to show up if they click on the chat symbol.
2. There wasn't any option to customize the initial message it sends out automatically.
3. It would be nice to be able to upload our own profile pictures when they're chatting with us so that it seems more personal.

Works great to get in contact with customers.

werkt goed

Shopify Inbox helps me to keep my customer conversations organized.

L'app è sicuramente interessante, ma a volte il sync con l'app sul telefono non funziona perfettamente.
Sarebbe inoltre consigliabile vedere dove il cliente si trova all'interno dello shop per poterlo adeguatamente consigliare.

Great service, easy to use

Always looking for the best ways to serve our customers and generate revenues.

Seems good, but is it possible to be offline with the chat?
I like that it is free and I cant belive I have to use a minimum of 100 characters to write an review..

The app works well