评论 (6,121)

整体评分
4.7
每个评分等级的数量
  • 79% 的评分是 5 星
  • 14% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2025年2月3日

Loathe the automatic opt in on "Shopify Magic" AI responses; on-phone app always shows notifications when there are none. No positive feedback for this app.

St. Eloi
加拿大
2年多 人在使用应用
2024年12月7日

très pratique pour gérer ses clients et prospects. Directement intégrée à Shopify.

Just Mojoo - BeMojoo.com
法国
大约5年 人在使用应用
2024年10月22日

Unfortunately Shopify deleted some links in my store without asking permission then they closed the chat and failed me after being on the chat for hrs the close the chat again. It was Shopify mistake. Now escalation has occurred and they won't fix the issue, furthermore, they requested for me to reload again the information which I paid to begin with 5 yrs ago. This matter needs to be addressed as I do not know how to do this. There Isn't telephone support just chat the website company has failed me. Again I'm giving a 3 stars because the beginning was great but now it's really difficult to deal with getting escalations handle at all. My website looks unpolished and unprofessional until they help.

Seaside Candle Company
美国
接近4年 人在使用应用
2025年1月10日

Great for chatting to potential sales customers. More features including translation would be great...

Wave Connect
英国
2个月 人在使用应用
2025年2月3日

Perfect for needs

Main Saint
美国
4个月 人在使用应用
2025年2月7日

Better. Integrated. More efficient than competitor and believe it or not it's Free ! I would definitely pay for Inbox otherwise.

Learning Roots France
英国
1天 人在使用应用
2024年11月7日

We've been using the Shopify Inbox app for a few weeks, and it’s been fantastic! The app makes it so easy to engage with our customers in real-time, which they truly appreciate—it’s a seamless way to get them instant help without any barriers. We also love the feature that lets us send a message to customers when we're back in the office, keeping the communication flow smooth. Highly recommend it for any business wanting to boost customer satisfaction and streamline support!

The Perky Lady®
美国
14天 人在使用应用
2024年10月30日

Love it so far! Wish I could get everyone to submit customer support emails through this app!

Launch in Style
美国
8个月 人在使用应用
2024年10月25日

Its a very good communication tool between customers and businesses. Easy and to the point answers. No, looks like the AI actually writes the perfect answers for you too.

Shoe Bizz
新西兰
2年多 人在使用应用
2024年11月1日

Shopify make you log out automatically after a while, for security reasons I assume, even if you use is continiously. BUT they don't let you know you've been logged out. No notification or email. So you just go on with your day thinking its just noone atm that wants to chat. Then after a few days you get angry emails from customer who doesn't get a respsonse in the chat. Because shopify logged you out. Perfect.

the Crate Lab
瑞典
大约3年 人在使用应用