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Shopify Inbox ist ein wichtiger Teil unseres Onlineshops weil es uns ermöglicht, direkt mit unseren Kunden zu kommunizieren und sie beraten zu können. Einfach in der Installation und noch einfacher im täglichen Gebrauch.
Easy to use and install. Customers seem to really like the convenience of sending a quick message and I like the ease in which I can answer them. I highly recommend it.
Great app to use for customer service and I'm using this app for the last 7 months in different stores first it has some issues but now it's fine
Hi AliJayGlobal, thank you for the awesome 5 star review!
I'm so glad to hear that Shopify Chat has been great tool for providing customer service. Hopefully, you are seeing an increase in conversion too. Our developer team is working hard on taking our merchant feedback to improve the app with every version released.
If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
I love this App It even works on my phone and I dont miss a sale opportunity it just works. A MUST HAVE!
I'm so grateful for this app! I have successfully converted sales by connecting directly to my customers and answering their inquiries. The Shopify Inbox added a layer of trust and professionalism to my store.
It's easy to use and integrates FB's consultation. Nice and great! It would be better if it could support video uploading.
I'm delighted to hear that you've found Shopify Inbox to be easy to use and helpful for your business! Thank you for writing your review and sharing your feedback here.
I can also see why being able to add videos to Inbox conversations would be helpful when conversing with your customers, and I'll be sure to pass on your suggestion to our development team. Thanks again! -Victor, Shopify Support
Excellent facon de commniquer avec nos clients.
Loving the simplicity and ease of this app and am excited about its possibilities. I hope that it can record sales based on customer service agent chats.
Highly recommended easy to use. It will be more useful if could access the online shop while replying
Thank you for writing your review and sharing your feedback with us here, and we appreciate your recommendation. I will be sure to pass your suggestion onto our development team as I can why it'd be useful to be able to open the online store when speaking with a customer.
I hope Shopify Inbox continues to be of use to you and your business moving forward, and thanks again for reaching out. -Victor, Shopify Support
Easy to chat with mobile or desktop customers. Will be testing it out for Black Friday week when we have the highest volume.
Hello NookSleep, thanks so much for your 5 star review! Hopefully the Shopify Chat helped during BFCM and led to more sales and great customer conversations.
Wishing you great success!
Best regards,
Veronica N.
Senior Support Specialist - Ping