Shopify Inbox , 4,264 条评论

It's easy to view, reply and track your online conversations.

So you have great service and great reviews to back it up

great to be able to address customers immediately

I am very happy with their service. The apps they support and ease of use is very acceptable to me.

bhatti collection is one of the best online shopping store

Easier communication with customers especially that they feel it's a faster way to reach the store owner without the need of writing an email

It's my first time using this app. It works great except it wasn't clearly marked well in my inbox. It says it's from a "No reply" address. Lucky I didn't just send it to junk. It was fortunate this morning that I checked my customer list and seen a new customer that didn't purchase. He subscribed only. Then looking further I seen that he had sent me a message. Thats when I rechecked my inbox and found the massage. " Message from customer" and customer's name needs to stand out more. Having said that. It's great knowing people can reach me so easily. Thank you. :-)

Not as immediate in chatting with customers as we would like. We were used to using Zendesk and having more data while chatting with customers.

So far so good. It's been helpful to engage with customers that don't want to call our 1800 number or can't get through for other reasons. They can easily leave a message and come back it it when they're next on, or reply via the email that gets sent to them.
Very handy to be able to offer products and upsells or discount codes to customers. highly recommended you use this FREE app to increase customer engagement for your brand.

Very cool app that has its own phone app. When a customer messages me, I get the notification and it allows me to respond immediately. I love it. It makes it easier to provide fast customer service and to be able to answer customer inquiries instantly. Sometimes I'll miss an email, but I never miss the Shopify Inbox alerts.