Shopify Inbox

very useful tool

I get a lot more conversions and it is easy to navigate. My assistant can also easily navigate and help reply to messages.

instagram request messages dont show images, which is a hassle. otherwise its pretty useful to have all messages in one platform

This is a game-changer for our small D2C business. We used to get a ton of emails to the support & info addresses and spent too much time crafting responses to each inquiry. With the chat feature we're able to quickly respond to customer questions in an informal manner and it's been awesome for us. Definitely seeing more conversions and happier customers. Support questions are quickly addressed and general inquiries can be found with the pre-loaded responses. Well done Shopify!

Good app, very easy to use and install. the good part is mobile app is also available. I can also assign chats to different team members

Pratique et rapide pour répondre directement aux clients de façon personnalisée.

Allows me to immediately see my Shopify messages and respond in real time.

Stap voor stap, kom ik vooruit. We zitten al vrij ver, in het bouwen van onze website. Ik ben heel tevreden van Shopify

Very easy to navigate and useful to communicate with customers. We are very pleased and happy with the app!

So far so good. I wish it shows the SKU of the item the customers browsing instead of: XXX messaged you from xxx page.