Shopify Inbox

Easy to use, good AI capability with excellent pre-filled suggested answers to questions.

Cons - notifications are poor. You do get a "ping" on desktop that you can easily miss. A constant ring until answered would be better. If it wasn't for the notification on my watch, I would miss lots of customer queries. Also, poor synchronisation with iOS mobile & tablet which show closed conversations as still open.

Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.

Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star

Spammers need to stay off. If not I will chat bot prompt and copy and paste their work and use to my advantage

Great for chatting to potential sales customers. More features including translation would be great...

Super fast with generating responses. Love the easy way to access the Inbox. Very happy with the service

Customers like the decor, buildability, and durability of the product. They mention it includes charming gingerbread figures that are perfect for decorating the Christmas tree. They also appreciate the bright colors and cute design.

A volte non mi da le notifiche ma in sostanza è una buona chat
Quando mandano le foto sarebbe utile poterle vedere una dietro l'altra anzichè uscire e selezionarle una ad una

el único tema es que a veces no me llegan las notificaciones.

it is easy to navigate