评论 (5,771)

整体评分
4.7
每个评分等级的数量
  • 78% 的评分是 5 星
  • 14% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2022年4月29日

I love how this app instantly alerts me that I've received messages from my social media. Excellent app. Only draw back is that you can't see any attachments that someone sends you but not a big deal. They still get 5 stars!

DeeAthletic
美国
大约1年 人在使用应用
2022年7月25日

I use this app to respond to customers query in real time. Its is good for my business as it helps me to respond quickly to queries.

Simply Juliet
美国
大约1年 人在使用应用
2023年11月12日

We like the app for our business as it gives us one the features the big fancy companies have for a smaller business like us.

CLV Pet
美国
大约1年 人在使用应用
2021年1月21日

Very easy to use for beginner and expert level computer users. I just installed so I will come back for a follow-up review. I like that this had very few steps as the app and site worked together in the background to limit how much I had to figure things out which is great for a business owner of two different businesses always on the go.

Breeeazy Love Shop
美国
大约1年 人在使用应用
Shopify已回复 2021年2月3日

Hi Breeeazy Love Shop, thanks for taking the time to leave a detailed review!

I'm so glad to hear that you found Shopify Chat easy to install and use! There is a great Shopify blog post on the benefits and best uses of chats. I recommend giving this a read.
https://www.shopifycompass.com/tutorials/building-relationships-and-driving-sales-through-live-chat

All the best to your success! Get in touch if you need anything else. Our team can be reached at ping@shopify.com

Thanks again,

Ruby C.
Senior Support Specialist - Ping

2023年7月20日

Never had any issues with this app at all. Does exactly what it is supposed to, and is easy to use. I haven't had any complaints from customers trying to chat either.

Helen Moore
英国
大约1年 人在使用应用
2022年5月26日

This app is very convenient, I like the instant answers that chat to customers automatically while I am away. Thank you developers for this great app.

mytutor722.com
美国
大约1年 人在使用应用
2023年11月18日

Excellent Tool

Arcay Chocolates
美国
大约1年 人在使用应用
2022年8月29日

I used this app several times to communicate with customers. It is very helpful and user friendly. The only thing that is irritating is that I constantly receive spam messages from advertisers which I must delete to keep my inbox from filling up with unwanted spam.

Tranquility Nurse Concierge
美国
大约1年 人在使用应用
Shopify已回复 2022年9月20日

Thank you for writing your review and I am sorry to hear that you've received numerous spam messages through Shopify Inbox as I know it can be a real frustration. I'm happy to report that the latest version of the app now allows merchants to block users from contacting you, so you can use this function to block any spam messages you receive moving forward.

If don't yet see this option within Shopify Inbox, please update the app through either the iOS App Store or the Google Play Store, depending on your device. -Victor, Shopify Support

2023年9月28日

it's good

Bunnys Smoke Shop
美国
大约1年 人在使用应用
2022年4月5日

The Shopify Inbox helps me to communicate with my customers - and has helped to turn visitors into customers. It's an easy way to answer questions and send additional info. Love it!

Blonder Mercantile
美国
大约1年 人在使用应用