Shopify Inbox

It's good to have a quick way to interact with customers.

Nothing to add. Does it's Job very smoothly. It is embedded to your shop as a sales channel. FAQ and premade answers are a good tool.

Hard for me to give five stars on anything these days, but this little add-on works excellent for the intended purpose.

Yes its great to have enquiries in one place and I find it very easy to answer to queries quickly. I think our customers really appreciate it!

Works well and receive questions from customers fast. Love the automatic Q&As. Other then that, wish scammers wouldn't message us, but I guess that can't be helped.

I really like this app except that you can't type paragraphs. As soon as you hit the return key to make a new paragraph or if you forget and hit the return key by mistake, it sends the message before you are done with your message. It would be really helpful to be able to make paragraphs in the message to the customer.

Great but please you need to add a search feature to be able to find past conversations more easily.

Shopify should have increased this a long time ago! Game changer for our business. Customers feel comfortable using it. They also get email replies so they don't have to hang around. All previous order information is available to.

The app is light, manageable on different devices, but most of the time it has hiccups or it doesn't work at all. Pity: it could be a real asset!

Really handy app for keeping track of customer correspondence. Would love to be able to filter by message source (e.g. Shopify direct, Instagram), otherwise this has everything I need!