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great app....................i recommended.......this is perfect application.................good luck
Works a lot better than it used to! Updates are awesome. Customers love that they don't have to stay online and can just be emailed a response.
Great App, The Problem is that we manage 2 more Shopify Accounts. And we can't stay online at the same time.
Hello Metziko Collection, thanks for your great feedback and review! We are working on making this work for multiple Shopify stores, although I do not have an eta on that yet.
At this time, one workaround is to use a phone device for one store, and then login to the desktop version for another store. The desktop can be found at shopifyping.com
Hopefully that will help a little bit, but if you have further questions or feedback, please feel free to contact us directly. Our team can be reached at ping@shopify.com
Warm regards,
Veronica N.
Senior Support Specialist - Ping
Shopify platform has provided me with all the right resources and education. From the beginning and launching of my store. I give Shopify 5 stars!
Just started with this app. but so far so good :) In the process of learning and understanding the possibilities with Shopify Inbox
Por ahora esta funcionando super bien. Aun no la he utilizado para asignar conversaciones a los diferentes empleados pero en un futuro lo hare
I love the app and it really helps me communicate with my customers. Please update a block button for people who want to offer services or people who use it to harass businesses using your service.
Hi, there! Thanks so much for taking the time to leave a review for Inbox! We're so happy to know that Inbox has helped you build stronger communications with your customer base. Your idea of a 'block' feature to prevent spammers or harassment is a great idea! I'm happy to let you know that I'll be taking this feedback to our Product Development Team, so they can look into making it a reality in the future. Thanks again for your review, and we hope you continue to enjoy Inbox! -Imogen, Shopify Support
lovitt! lovitt! lovitt! this app is super sweet. easy to install and works like a charm. I genuinely wasted time and coins trying every other sms app before.
Hello Bouncy Bump World,
Thank you so much for your 5 star, splendid review! We are thrilled you are enjoying the ease of use, as merchants are too busy to have complicated apps!
Just keep it updated so you can enjoy future features. As always, contact us if you need anything, ping@shopify.com
Warm regards,
Veronica N.
Ping Support
thanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is good
It's a good start. It works immediately out of the box. I would like people to be able to enter their names. Pre-done text excerpts for when you're away, or hours available to chat would be great. Saved chats so you can view or respond on desktop would be good too.
Hello Ediblephotos.ca, thank you for your feedback and review! The features you are wanting are currently only available on IOS devices, but will be coming soon to Android devices.
We have just launched Shopify Ping for desktop! Login with your store credentials at shopifyping.com and enjoy chatting with your customers on the easy to use desktop version.
If you have any questions, don't hesitate to contact us directly, ping@shopify.com.
Best regards,
Veronica N.
Senior Support Specialist - Ping