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除了打开速度较慢，其他的挺不错的， 方便沟通，内嵌简洁。如果商店一直保持在线的话是非常便利的软件，可以快速响应客户信息。但是不在线的话，也会有邮件告知有客户来信息，但是无法查看到信息的具体内容，需要重新登陆并查看，这一点不太便利。
An easy way to stay in rapid communications with customers
Easy and quick way to chat with our customers
Nice page and very convenient for both ends.
awesome I am able to catch up on what was missing.
It's an okay start, but the browser based functionality is where we need to be.
As it stands, you can't even set a conversation to closed from a browser.
Piping everything thorough a phone app means you're forcing a company to use someone's personal device to monitor messages, rather than having a team take care of it.
Hi Little Shop of Magic, thank you for the review and feedback!
Although the app functionality seem limited at this time for our Web users (shopifyping.com), we are working releasing all features, message management, across all platforms (iOS, Android and Web) throughout the year. We recently released the ability to assign conversations to Staff for Web. Keep your app version up to date to see those releases.
If you ever need any assistance with the app, or have further feedback and suggestions, feel free to contact our team directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Easy to use! Adding it to a second website! Not sure if I like having FB and IG integrated with it, but all messages are in one place.
I love this app, adding a chat feature button really helps our customers make the right decision when checking out, or if they have quick questions, that way they don't need to send emails to us, and if they do send an email, it will take them off our website.
Very good access to customers via app. Not sure if quick replies can be accessed by all staff or just on individual apps.
Awesome entry level chat, for startups. Would love to have features like changing the name of the sender (me) to anything I want without changing the main options like the shop name etc. But overall very good, and free. Could not ask for more