评论 (5,121)

整体评分
4.8
每个评分等级的数量
  • 78% 的评分是 5 星
  • 14% 的评分是 4 星
  • 3% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2020年12月17日

I like this app in a way that it is chatting with customers on my behalf completely independently. Forwarding the order status and aske them to be patient hahahhahaha. amazing AI.

Herach
瑞典
2个月 人在使用应用
Shopify已回复 2021年1月13日

Hi Herach, thanks so much for the glowing review and feedback!

I am so happy to hear that you're finding the app easy to use and that the automated responses are saving you time.

If you ever need any assistance with the app, or have further feedback and suggestions, feel free to contact our team directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

2022年8月2日

Please guys you need to add Whatsapp chat integration into Inbox.
I like the new updates showing customer order details. thanks

samawa perfumes
阿拉伯联合酋长国
接近3年 人在使用应用
Shopify已回复 2022年8月24日

Thanks so much for taking the time and writing this review! We're delighted to hear that you like the new update on showing customers' order details. We also understand that you'd like to see a WhatsApp chat integration and we'd be happy to pass your suggestion along to our Development team.

That being said, if you need a chat integration for WhatsApp in the meantime, then we'd recommend trying something like 'WhatsApp app by Super Lemon' (https://bit.ly/3cnd55S). Cheers! -Elias, Shopify Support

2020年11月27日

So Far I Absolutely Love This app, I Love The Ease Of It & The Ability To Change Up The Message On The Messenger. I Have Zero Complaints Especially If This App Remains Free As It Should Be!

FACETREASURES
美国
2个月 人在使用应用
Shopify已回复 2020年12月1日

Hello FACETREASURES, thank you for installing Shopify Chat and your awesome review!

The app will indeed remain free and I hope this leads to many more sales and wonderful customer interactions.

Hope that helps! Get in touch if you need anything else, our team can be reached at ping@shopify.com.

Warm regards,
Veronica N.
Senior Support Specialist - Ping

2022年6月7日

I just started using it a few weeks ago but it seems to be working well so far! I like that it will send responses to the customers email if I'm not available to respond right away

Sunshine Shops Co.
美国
2个月 人在使用应用
2022年7月12日

So far so good! Easy to set up, works smoothly and customers seems to be using it successfully. Good organisational aspect to the app too!

Wonky
新西兰
2个月 人在使用应用
2022年2月21日

it is easy to go to and i love the site i would shop here again it is the best site to shop on i went to loveedgy.com and looked around to see if i could get free shipping and i did

Love Edgy
美国
2个月 人在使用应用
2022年5月1日

I wish it would not log me out and force me to login in each time... it feels as if it is a little disconnected from the rest of my store... besides this, it's nothing special but works just as needed... so I am still happy with it.
(only getting too much spam)

vectorsbyviki
美国
2年多 人在使用应用
Shopify已回复 2022年6月2日

Hey, there! Glad to hear the app is working as needed. At the current time the app does log you out in order to protect your and your customers' security, however I can definitely understand how convenient it would be to stay logged in. I'll be sure to pass that request on to our developers. Thank you! - Brie, Shopify Support

2023年7月20日

App works perfectly as described, I've gotten a lot of helpful comment's from many different people through Inbox!

sumsspiffy
美国
2个月 人在使用应用
2022年3月18日

really liked Shopify inbox service. In love with it. shopify inbox App is awesome as i get notification right away and able to connect with my customers.

YouAreMine
美国
2个月 人在使用应用
2022年4月6日

Working out pretty well so far. Great as I can respond to Chat requests on the go, which gives my site more credibility. No issues to date.

Bella Grace
英国
2个月 人在使用应用