评论 (4,760)

整体评分
4.8
每个评分等级的数量
  • 78% 的评分是 5 星
  • 14% 的评分是 4 星
  • 4% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2022年12月5日

Sehr gute App. Wir sind sehr zufrieden, es ist eine gute Möglichkeit mit Kunden in Kontakt zu kommen.

Viehweg Spezialitäten
德国
6天 人在使用应用
编辑时间:2021年3月28日

It was very helpful setting up my clothing business and chatting with costumers very quickly. i love it.

Beiga
南非
3个月 人在使用应用
Shopify已回复 2021年3月29日

Hello Beiga, Thank you for leaving a review and your thoughts on the app!

I'm so glad you love the app so far! Please do keep up-to-date with app versions so you can take advantage of feature releases.

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

2022年9月19日

Enter を押すと送信されるのは良くない。文字変換が頻繁にある日本語において、文章作成中のEnter は頻繁に使用するため、誤送信が頻発する。特に消費者側から文章断片が連続で送られてくるのは双方にとって良くない。

Forema - フォレマ
日本
3个月 人在使用应用
2022年2月15日

This app is really great. My only real complaint is that customers cannot upload photos. This would be helpful for our business if this feature was added.

TrailerRacks.com
美国
3个月 人在使用应用
Shopify已回复 2022年2月24日

Hi, there! Thanks for taking the time to leave us a review. Your photo upload suggestion is certainly a great idea of a feature, so I'll be sure to pass that along to our development team for their consideration. Images can be helpful when it comes to supporting folks, and getting context around issues, so I understand the desire for this entirely. Thanks for the suggestion! -Imogen, Shopify Support

2022年11月9日

Easy to install and use. We have a large inventory selection, it makes it really easy for quick questions. Great addition to our website!

Industrial Garage Sales
美国
6天 人在使用应用
2022年7月14日

Overall we are pretty satisfied with the Shopify Inbox. There are some additional features we'd like to see, including: -Sending Conversation Transcripts within the conversations
-The ability to search within old/closed conversations for emails
-The ability to get to an old conversation from the customers page (while there is a link that takes you to Shopify Inbox, it does not follow all the way through to the specific conversation.) Lastly, we've had some trouble with the desktop notifications working some of the time and not others. While the mobile notifications have worked well, most of our users are on desktops when monitoring Shopify Inbox.

Cedarcide
美国
3个月 人在使用应用
Shopify已回复 2022年7月29日

Thank you so much for taking the time to leave a review here; I'm so glad to hear that the app is working for you overall. I'll be sure to pass along these valuable pieces of feedback to our development team for you. Thanks again! - Brie, Shopify Support

2020年2月6日

Overall this apps is great. And I will giving 5 star if this app allow send images through the chat

Oakano Furniture
新西兰
5个月 人在使用应用
2021年6月28日

The chat constantly disappears from the store page and the list of applications. I never started using it

Petscoins
哈萨克斯坦
5个月 人在使用应用
2021年1月21日

It's an okay start, but the browser based functionality is where we need to be.
As it stands, you can't even set a conversation to closed from a browser.
Piping everything thorough a phone app means you're forcing a company to use someone's personal device to monitor messages, rather than having a team take care of it.

Little Shop of Magic
美国
5个月 人在使用应用
Shopify已回复 2021年2月3日

Hi Little Shop of Magic, thank you for the review and feedback!

Although the app functionality seem limited at this time for our Web users (shopifyping.com), we are working releasing all features, message management, across all platforms (iOS, Android and Web) throughout the year. We recently released the ability to assign conversations to Staff for Web. Keep your app version up to date to see those releases.

If you ever need any assistance with the app, or have further feedback and suggestions, feel free to contact our team directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

2022年3月2日

estou iniciando minha loja e parece funcionar bem, seria interessante apresentar a imagem da loja para o cliente.

Bom Valor Shop
巴西
3个月 人在使用应用