评论 (5,858)

整体评分
4.7
每个评分等级的数量
  • 79% 的评分是 5 星
  • 14% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2020年5月11日

When the Google crawling machines are indexing my website they are recognized as a new visitor (new IP address) and read the meta title with (1) in front, so my pages are indexed with (1) in front of the meta title. Not good!

Venchi Chocolate USA
美国
接近3年 人在使用应用
Shopify已回复 2020年5月12日

Hi Venchi Chocolate USA,
Thank you for your feedback. Our developers were able to resolve the issue you were seeing, in which the (1) notification appeared before page titles in Google searches. However, Google's site crawlers can take a few weeks between rounds, so it may take some time before the page titles are indexed without the (1).

You can speed this process up by asking Google to re-crawl your URLs - https://support.google.com/webmasters/answer/6065812?hl=en

Or by resubmitting your sitemap - https://help.shopify.com/en/manual/promoting-marketing/seo/find-site-map

If you have any further questions please don't hesitate to ask. You can reach us at hellokit@shopify.com

2023年10月4日

This app works quite well. I do wish it had some more pro level features, but it is a great app for interfacing with your customers.

Skyforge PC
美国
1年多 人在使用应用
2023年9月21日

it has many glitches, I m not sure, it will beep then nothing comes up then after a while you will see a messge.

Parfumfrance.com
法国
2年多 人在使用应用
2019年8月14日

Needs PING app to work which is only available on Apple and not Android... ignoring a majority platform? BYE

Flawless Vape Distro SA
南非
接近3年 人在使用应用
Shopify已回复 2019年8月19日

Hi Flawless Vape Distro SA,
Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants!

Best,
Ellen

编辑时间:2022年7月15日

Kind of a great app. It just lacks customization to make it more branded, and also the customization to hide it on some website pages. Would be great for messages coming from IG if we could see their profile picture and a quick link to access they profile, so we don't confuse different users.

Yūjin
美国
1年多 人在使用应用
Shopify已回复 2022年6月23日

Hi there! I can appreciate why having greater control of where the chat box appears, and why having more customization of branding would be helpful, so I will be sure to submit your suggestions to our development team. Thank you for taking the time to write your review and provide your suggestions, and I'm glad to hear that you've enjoyed using the app thus far! -Victor, Shopify Support

2022年8月21日

This is clearly a great application and integrates seamlessly with Shopify store. Would highly recommend this application to all fellow store owners in india.

Technical Publications
印度
大约1个月 人在使用应用
2023年7月22日

very good and helpfull and thank you very much for this app so i can splite the spame fro the other customer

ladyelora.com
约旦
大约1个月 人在使用应用
2023年2月25日

Easy to use on the Go cause of the app. But App doesnt allow to switch between more than one stores on the go

fishermanshub
印度
1年多 人在使用应用
Shopify已回复 2023年3月8日

Thank you for taking the time to leave a review! I'm so glad you find the app easy to use. I can definitely understand how useful it would be to be able to swap between your stores within the app. I'll be sure to pass this feedback on to our development team. Thank you! - Brie, Shopify Support

2020年12月5日

very useful! thanks very much, I was waiting for this beautiful APP. I hope to increase the visitors to my website.

Smart Deals
意大利
大约1个月 人在使用应用
Shopify已回复 2020年12月9日

Hello Smart Deals, thanks so much for your review and feedback!

I'm pleased you find the app useful! I hope this leads to more customer conversations and sales for you.

If you have any questions regarding Shopify Chat, Shopify Ping or Kit, feel free to contact our team at ping@shopify.com or via the support section of the app.

Warm regards,
Veronica N.
Senior Support Specialist - Ping

2022年5月20日

I love being able to easily communicate with my customers through this app! It has been very beneficial.

Emily Kearns Designs LLC.
美国
大约1个月 人在使用应用