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How to get rid of that awful message Leave a number and we'll text you back as soon as we're available (an email address works too)." ahh
Hi Underworld Laboratory,
Thank you for your feedback. At the moment there is no way to remove that banner in Shopify Chat.
Since Shopify Chat is a live chat feature, and we know our merchants are often busy and cannot get to visitor conversations immediately at all times, we wanted to provide a way for visitors to leave some information so that you the merchant can continue the conversation at your convenience and potentially capture that sale.
Your feedback however is really valuable to us. I'm going to reach out to you personally over email to get your thoughts on how we can improve this feature moving forward. :)
Take care,
Ellis from Ping and Kit Support.
Está muy buena por el momento ni una queja, tenemos apenas 3 días usándola, pero excelente gestión del chat.
Insane app, no joke, if you're a newbie in the domain, it's an insane tool, thank you Shopify. Really easy to use.
Pretty good chat app! No need to integrate with social media which makes it more complicated. Thank you!
no support for language translation. what a fluke. other than that quite good
no workflow on top of a default FAQ.
Hello. Thank you so much for writing to us and sharing your experience. It is very helpful to know how users prefer to work with our app, and I've made sure to pass your feedback along. -Olivia, Shopify Support
I am moving back to Tidio
Very disappointing since is a feature from Shopify. Conversations as not keep together, the system starts a new one after a short time and to get worst there is no customer name so I am don’t know if is a new conversation.
working great! wish I would have found the app sooner! makes communicating with our customers easy and helping to boost sales!
Hey there, Are we able to switch off app just on desktop? Desktop's appearance is not good enough like mobile and i wanna close the button in there.
I am still learning it I will rate as I go.............................................................................................
Prós: Gratuito, fácil instalação, simplicidade e direto ao ponto.
Contras: Limitação de personalização. Apenas troca de cor geral, não é possível trocar estilo de fonte ou outras alterações de CSS.