Shopify Inbox

great app, but it would be good to have some sort of notification there is an email waiting (like a sound or something)

De momento cumple las expectativas básicas y eso está bien. Nos gustaría que en el futuro incluyan el manejo de horarios, de forma tal que tras establecer un horario laboral se pueda enviar un mensaje de ausencia (tienen algo similar implementado, pero no se maneja con horarios). Deberían eliminar o al menos dar la opción de poder desactivarlo/activarlo a demanda, la parte de que el chat registre ...

Good Service

Great to have the ability for customers to get in touch. I'm not actually online and available all the time, but when I'm not I can email customers with the response.

Good tool! I just need to keep better track of notifications. Don't have the time or a dedicated person to respond to messages 24/7 . The 'respond by email' is a nice touch and helpful there.

Son derece kullanışlı. Tek sorun instagramdaki postları veya imajları göstermiyor olması. Referans olarak müşterinin yardım istediği sayfayı ve resmi göstermesi son derece güzel olur.

This is an excellent app for customer follow-up enquiries, but we get duplicate e-mails into our inbox and these tend to pile up.

A suggestion would be for the app developer to add a WhatsApp or similar notice to alert us 24/7 that there is an e-mail (perhaps even including the active link) awaiting our attention. This would lead to far quicker response times across international time lines.

I use the app to reply to message. I like getting the notifications when I have a message. I do not like that I have to hold the swift key to go to a second live in a message because when I hit enter, it automatically sends the message.

It's very useful. I need it to do furniture online business. It would be better if allowing customer to contact us without input name and email.

El servicio de shopify inbox es bueno pero estaría mejor que fue in-app y no otra ventana. Esa función haría que la mensajería sería más rápida y eficiente.