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This has been operational for a couple of months with us now, it does everything we expected and hoped it would do. It seamlessly integrates with our web site in an obvious yet subtle way. It has helped us engage with customers very simply and effectively.
I guess my only gripe would be, why is it not included as a standard feature of the Shopify platform? As such I wish we had been aware of it ...
Kind of a great app. It just lacks customization to make it more branded, and also the customization to hide it on some website pages. Would be great for messages coming from IG if we could see their profile picture and a quick link to access they profile, so we don't confuse different users.
Hi there! I can appreciate why having greater control of where the chat box appears, and why having more customization of branding would be helpful, so I will be sure to ...
Works good, but there is some issues when sending a message. It always says "failed to deliver" after clicking send, but it sends after clicking "retry". It always sends the message on the second try.
Fijne app, werkt goed en overzichtelijk. Gelijk inzicht in klanten en bestelgeschiedenis van deze...
great app, but it would be good to have some sort of notification there is an email waiting (like a sound or something)
De momento cumple las expectativas básicas y eso está bien. Nos gustaría que en el futuro incluyan el manejo de horarios, de forma tal que tras establecer un horario laboral se pueda enviar un mensaje de ausencia (tienen algo similar implementado, pero no se maneja con horarios). Deberían eliminar o al menos dar la opción de poder desactivarlo/activarlo a demanda, la parte de que el chat registre ...
Good Service
Great to have the ability for customers to get in touch. I'm not actually online and available all the time, but when I'm not I can email customers with the response.
Good tool! I just need to keep better track of notifications. Don't have the time or a dedicated person to respond to messages 24/7 . The 'respond by email' is a nice touch and helpful there.
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