评论 (4,716)

整体评分
4.7
每个评分等级的数量
  • 79% 的评分是 5 星
  • 14% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2022年7月14日

The app has been a big help to us so far in terms of liaising with customers and providing quick answers to people without our input. There are a few things needing to be ironed out, but overall we like it a lot and look forward to seeing improvements. A few issues to note:
* Notifications on iPhone never go away, so it always looks like there's a message to respond to (red number on the app icon ...

Simone Walsh Jewellery
澳大利亚
23天 人在使用应用
Shopify已回复 2022年7月29日

Hi, there! Thank you so much for taking the time to leave a review. I'm glad to hear you're enjoying the app, however I'm sorry to hear about your issues with notifications ...

2022年8月4日

Great app! I would give it 5 stars if they had the functionality that let us review customer cart data like LiveChat offers.

Ferrules Direct
美国
21天 人在使用应用
2022年6月17日

Provides the chat feature we wanted but there is a performance trade off for website speed (67 down to 47). While this isn't impacting end-user experience (pages still delivering in <2s) it is something to be aware of. The ability to assign particular chats to staff is useful in a larger shop than our but a nice feature. Mobile access is another great feature that in our shop we don't fully ...

LEFoCo
美国
21天 人在使用应用
2023年10月6日

Bien en general. Falta incorporar el link de la página de dónde realiza la pregunta, de forma de identificar el producto por el cual pregunta

BONZER
智利
21天 人在使用应用
编辑时间:2021年3月3日

Needs customization. Default message asks people if they want info on their order not what I wrote and they haven't ordered. Would like to be able to set time for it to be active

Strasburg Children
美国
21天 人在使用应用
Shopify已回复 2021年3月3日

Hello Strasburg Children, thank you for submitting a review and the feedback!

It is possible for iOS users to set availability hours with a custom message for customers ...

编辑时间:2024年3月27日

Works well for us to date. Easy to set up and configure.

Would prefer if it was styled so you do not have to scroll-up to read instant answers though.

Hic!
英国
20天 人在使用应用
2022年8月8日

Muy buena, lo único que le hace falta es que permita visualizar los archivos adjuntos que envían los usuarios a Instagram o Facebook.

St.Even Colombia
哥伦比亚
19天 人在使用应用
2022年8月10日

This app is easy and it works. As suggestions for improvement: a) it would be helpful to be able to create folders for organizing chats
b) it would be helpful to have a filter that would let me see chats assigned to others.

Anchortex Corporation
美国
19天 人在使用应用
Shopify已回复 2022年8月25日

Thank you for writing your review and it's great to hear that you've found Shopify Inbox to be useful and easy to use. We also appreciate you outlining what you'd like to see ...

2024年7月13日

Keine Probleme

gooeyghouls.de
德国
4个月 人在使用应用
2022年7月14日

This app is really handy for collecting messages from multiple platforms - saves me time and I don't miss as many things. A big improvement would be allowing us to see messages and respond to them from inside our store dashboard without having to click and open so many additional windows.

Sea Green Mermaid
美国
17天 人在使用应用
Shopify已回复 2022年8月2日

Thank you for writing your review and I am delighted to hear that the Shopify Inbox app has been a useful tool for you and your business. We appreciate you taking the time to ...