Shopify Inbox , 4,224 条评论

Overall it works alright, but there's too long of a delay between when the customer sends a message and when it pings on my iphone. The latency is too high. It's not like a text message that pops up within a matter of seconds. This takes minutes.

Shopify's inbox is a lifesaver for managing customer inquiries. It centralizes messages from various channels, integrates order details for quick access, and offers automated responses. It's streamlined my customer support process, boosting satisfaction and loyalty. Highly recommended for any Shopify seller.

It makes it easier to communicate with your customers. Organizing and user friendly.

I think other users would love this app as it gives top of mind opportunities to owners of boneset respond to the queries.

Easy to use. Could filter out spam & unwanted messages better!

Customer service is the best I have ever experienced ANYWHERE! They are super quick maybe 5 minutes max and the chat feature helps so much when I am trying to design! They are super helpful and absolutely amaing 5 stars NO QUESTION

nOTIFICATIONS COME THROUGH WHEN THERE IS A MESSAGE FROM A CUSTOMER ON YOUR SITE. YOU CAN IMMEDIATELY REPLY TO THE CHAT.

Shop Inbox has been great and very useful so far.

An absolute time-saver. You can craft replies to routine questions and provide customers the info they are looking for, without much sweat.

From the start it has been helping us to improve our customer service