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I'm having a problem with the emails from Shopify inbox going to my customer junk folder. I have contacted support but they say it's my authentication and/or email settings. But this is the only place where I have an issue. My email is authenticated and shows up appropriately everywhere else.
Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star
Great app. Very easy to setup and since it is shopify's own app all relevant order and customer data is fetched along with the product feed.
Highly recommended.
on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.
Works well, every time
Shopify inbox is an amazing way to connect with my customers and its so easy, its like having a assistant on hand. Thankh you from the staff at Bolden Boutique!
It works great for us. On the online store as well as the mobile app. It really makes us more responsive to our clients and faster.
Great for customers to communicate with us
This app has been very helpful for the customers wanting to reach out directly through chat vs an email or phone call. I've been using it for a few years now and I would recommend it.
You cannot change the "Chat with Us" title on the app, please help with this.
Also if you can add a picture circle option so that when visitors open the chat they can see who they are speaking to, it would make communication much more personal. The option to add a circle picture would be incredible and I'll change my review.