Shopify Inbox

Works.

Wirklich gute App! Allerdings wäre es super, wenn man weitere Anpassungen vornehmen könnte. Bzw. den "Text Area" von 44px auf 120px höhe erweitern könnte. Wenn man eine Hintergrundfarbe setzt, geht die Text Area ganz schön unter. Also ist nicht sehr accessible.

stays on top of messages.

Il serait préférable que sur l'application mobile une notification soit envoyée lorsque nous nous faisons déconnecter de l'app... car sans cela, nous ratons de nombreux messages...

Very good when used correctly.

So far satisfied

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.

Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!

It's okay. Could be better