Shopify Inbox

The inbox software for Shopify online stores is certainly advancing in the right direction.

A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.

Great app. Very easy to setup and since it is shopify's own app all relevant order and customer data is fetched along with the product feed.
Highly recommended.

So far, it's been pretty good. It has led to a couple of orders and makes it easy to respond to customers from anywhere. I'm going to start trying some of the automated responses soon.

It works great for us. On the online store as well as the mobile app. It really makes us more responsive to our clients and faster.

Easy to use. Notifies when customers have communicated and are waiting for a response.

It works good to contact with customers

It's like having my assistance working for me.

Thank you for this easy app to use for reaching out the clients

This app has been very helpful for the customers wanting to reach out directly through chat vs an email or phone call. I've been using it for a few years now and I would recommend it.