Shopify Inbox

The app is not too bad. But it would be great if the customer could enter their mobile number as well so we gould text back as a backup. Is this possible?

Solid Product and it works well for our store. I find the AI responses are usually solid for my products and a great jumping off point for a response.

This app is very helpful for providing meaningful and helpful responses to our customers and others with interest in our product.

Easy to use and a great way to keep in touch with customers

I would love to have it start automating reponses using AI. By linking with chatgbt it would be so so helpful. When will we see this?

I would like a delete button for emails especially the spammy ones!

Simple and easy to use, keeps past conversations so i can keep track of topics and requests. Very happy with it's performance

Unfortunately the instant answers cannot be translated. So they are useless in multi-language shops. Also AI-generated answers (to frequently asked questions) are lacking.
Pro: Setup quick and easy.

Never had a problem with it but would like some sort of notification like a ding dong to know ive received a message. perhaps there is a feature and i dont know about it?

I love this feature as it helps us connect with customers world wide. They message us and we can answer to their enquiries.