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good
So far so good. I love that it allows us to help our customers instantly. The only thing that bothers me is that there seems to be a delay when using on desktop. I hear my mobile pinging and then like 30 seconds later it pops up on my desktop. I don't like that there is an unnecessary delay in responding to the customers who are usually ready to purchase right then & there. But other than that, ...
Thanks so much for taking the time and sharing this feedback! We love hearing that our app has been helping you with assisting customers instantly! While the delay of ...
Useful app to answer customer queries on the go. Very useful that messages both from the site and Facebook end up in the same place.
Overall, I love being able to take chat messages. However, I wish we could choose who receives notifications (certain people in our shop are designated to run the chat, but everyone receives the emails).
Hi there, Different Roads. Thanks so much for taking the time to leave a review for Shopify Inbox. We're happy to hear that you love Inbox so far. I did some digging into ...
yea pretty good tbf its quite efficient
Excellent service to have. I love it.
needs a more noticeable sound when messages arrive!
good
So far, so good. It's pretty simple and seamless. I love the automated responses built in. However, the mobile (iPhone) app is not working properly. I'd give it a 5 otherwise.
Pratique, efficace, avec notifications, permet une réactivité certaine !