评论 (5,952)

整体评分
4.7
每个评分等级的数量
  • 79% 的评分是 5 星
  • 14% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2021年2月1日

мне по7нравилось вполне я доволен обычный чат все впорядке!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

BeautyOOK
乌克兰
5个月 人在使用应用
Shopify已回复 2021年2月10日

Hello BeautyOOK,

Thank you for submitting a review! I'm happy to hear that everything is working fine and that you are satisfied with the Shopify Chat app.

If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Wishing you all the success in your business!

Thanks again,
Ruby C.

Senior Support Specialist - Ping

2022年11月9日

I use this app to help live chat with customers, which provides a great deal of confidence. It works as advertised, but changing and editing features, especially notifications is not intuitive.

RivianStyle
美国
5个月 人在使用应用
2022年10月11日

i don't like that you have to try and figure out how to edit the theme codes and to get the things added on your page. it should be a little bit more user friendly everybody is not computer savy especially with codes.

Valley Pillow
美国
5个月 人在使用应用
Shopify已回复 2022年11月7日

Thank you for writing your review and for providing us with feedback here. I can appreciate that having to edit your theme's code can be intimidating if you're not familiar with HTML or Liquid, and if you require any help getting Shopify Inbox set up and working I'd recommend getting in touch with our support team for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2022年11月8日

I use this app to communicate with customers and solve many problems of customers. It would be better if the app could add a tab bar to the filter.

Herdio
香港特别行政区
5个月 人在使用应用
2022年7月29日

Application facile à utiliser. Le plus est l'intégration de la messagerie Instagram. Dommage toutefois qu'elle ne soit pas intégrée en natif sur Shopify et permette d'envoyer des message depuis les commandes (le GROS points noirs de Shopify)

Gingerlily Perles
法国
5个月 人在使用应用
2022年2月20日

better than zendesk since we can have multiple users on the app at that same time. And it's free which is definitely a huge bonus for us since we are a small business without a lot of extra $$ for apps like this.

Madison River Fishing Company
美国
5个月 人在使用应用
2023年9月26日

So far, so good. Overall, it has a basic function but works pretty well. Quick Answer is a great feature. Give me an LLM or Langchain pipeline and I'll give it 10 stars. :)

Racing Radios
美国
5个月 人在使用应用
2023年8月17日

One of the Easiest Platform For StartUps, We came across..And We Use pretty much all know e-commerce platforms !!

5 Fusions Marketplace
加拿大
5个月 人在使用应用
2022年7月14日

mi piace, resto in attesa di altre caratteristiche che spero arrivino presto.
ho avuto problemi quando scrivo più messaggi alla stessa persona, non capisco se non vengono inoltrati.

portedidurin.ch
瑞士
5个月 人在使用应用
2021年5月3日

superbb so its to use hope it will give good servicekcjpoicudcnhbc kxmcax lxcjkxjckx xljozxj9sjkichjhn

Royal Plant Scape
阿拉伯联合酋长国
5个月 人在使用应用
Shopify已回复 2021年5月3日

Hello Royal Plant Scape, thank you for leaving a review!

I hope you find the app easy to use! Shopify chat is a great tool to support your customers. Here is an article on how to optimize our chat tool: https://intercom.help/kit/en/articles/4775586-how-to-optimize-chat-on-your-shopify-store

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,
Ruby C.
Senior Support Specialist - Ping