评论 (5,954)

整体评分
4.7
每个评分等级的数量
  • 79% 的评分是 5 星
  • 14% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2022年3月2日

estou iniciando minha loja e parece funcionar bem, seria interessante apresentar a imagem da loja para o cliente.

Bom Valor Shop
巴西
3个月 人在使用应用
2023年10月2日

Its amazing

Fashion4club
英国
3个月 人在使用应用
2023年12月12日

Going very well, Thanks a lot.

BlossomBabe Emporium
巴基斯坦
3个月 人在使用应用
2022年7月16日

除了打开速度较慢,其他的挺不错的, 方便沟通,内嵌简洁。如果商店一直保持在线的话是非常便利的软件,可以快速响应客户信息。但是不在线的话,也会有邮件告知有客户来信息,但是无法查看到信息的具体内容,需要重新登陆并查看,这一点不太便利。

Jiabaida BMS
中国
3个月 人在使用应用
2023年1月24日

mükemmel ama ama birazdaha hazır soru yanıt eklenmeli. Ayrıca dil algılayıcı otomatik çevirici olması çok daha mükemmel bir kullanıma sahip olmasına yardımcı olur.

wiwiigoshop
土耳其
3个月 人在使用应用
编辑时间:2023年2月24日

Reliable & consistent. Limited in 'options' and controls, but it gets the job done and is presentable.
Suggestions for future updates:
- settings to send only a single notification when a customer starts a conversation. Being flooded with 10+ emails in 2 minutes is a definite turn off from this app!
- customization of e-mail reply to customers when they are offline. Current 'default' template is quite unprofessional looking
- controls to add/make particular information, such as a phone number, mandatory when starting the conversation.

BPH Sales
加拿大
2个月 人在使用应用
Shopify已回复 2023年3月6日

Hey, there. Thanks so much for taking the time and sharing these suggestions with us. We can see why having too many notifications for the same email can be a put off, and we understand that having a more customizable email template as well as the option to capture phone numbers is important to you - we'd be more than happy to share these suggestions as a feature request with our development team. Cheers! -Elias, Shopify Support

2022年7月2日

Great apps, but we want our whatsapp also can include in the shopify inbox. can you guide us on how to do it?

iElder.Asia
马来西亚
2个月 人在使用应用
Shopify已回复 2022年7月26日

Thank you for writing your review and I'm glad to hear that you're enjoying using Shopify Inbox. At this time, it is not possible to integrate WhatsApp messaging with Shopify Inbox, although I will be sure to pass your comments onto our app development team.

There are some apps on the Shopify App Store, such as WhatsApp app by SuperLemon, which allow you to connect WhatsApp to your store: https://bit.ly/3PQAL0m. This might be an alternative option you can consider. -Victor, Shopify Support

2022年11月7日

我认为针对不同国家顾客商家来说,时差是最需要解决的,大家都不喜欢等消息我认为针对不同国家顾客商家来说,时差是最需要解决的,大家都不喜欢等消息我认为针对不同国家顾客商家来说,时差是最需要解决的,大家都不喜欢等消息我认为针对不同国家顾客商家来说,时差是最需要解决的,大家都不喜欢等消息

ODDTOOL
加拿大
2个月 人在使用应用
2022年6月24日

I'm happy that my customers are able to reach out to me at any time without sending an email. We are definitely getting more inquiries about our product. I downloaded the app to my phone, but it seems there is a lag in time, and most of the time, it says the customer is now offline and my message will be sent as an email. I'm not sure if I can fix that. I guess its time to check out Shopify Community to see what other people are doing with this feature.

Bucket Brigade USA
美国
2个月 人在使用应用
2022年6月10日

I just loaded and so far like it! Really like the add product option!
We have already converted orders in the first 48 hours.
Would be nice if I could respond to chats on my cell! It does not optimize for the cell phone. Also would like chat notifications on my cell.
So much better than the chat app I was on and much cheaper!
Steve

Tianello.com
美国
2个月 人在使用应用
Shopify已回复 2022年7月11日

Hey there, Tianello! Thanks so much for taking the time to leave us a review for Inbox! I'm happy to let you know that you can actually download and install the stand-alone 'Shopify Inbox' app to your mobile device, so you can answer chats and get notifications on when new messages come in. I have a document here that you can use to learn more: https://bit.ly/3sdVbaF! -Imogen, Shopify Support