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Fijne app, werkt goed en overzichtelijk. Gelijk inzicht in klanten en bestelgeschiedenis van deze...
Good Service
All Good, except we'd like to be able to reduce the size of the Chat Bubble with out rewriting code.-Thanks!
Great to have the ability for customers to get in touch. I'm not actually online and available all the time, but when I'm not I can email customers with the response.
Good tool! I just need to keep better track of notifications. Don't have the time or a dedicated person to respond to messages 24/7 . The 'respond by email' is a nice touch and helpful there.
Son derece kullanışlı. Tek sorun instagramdaki postları veya imajları göstermiyor olması. Referans olarak müşterinin yardım istediği sayfayı ve resmi göstermesi son derece güzel olur.
This is an excellent app for customer follow-up enquiries, but we get duplicate e-mails into our inbox and these tend to pile up.
A suggestion would be for the app developer to add a WhatsApp or similar notice to alert us 24/7 that there is an e-mail (perhaps even including the active link) awaiting our attention. This would lead to far quicker response times across international time lines.
I use the app to reply to message. I like getting the notifications when I have a message. I do not like that I have to hold the swift key to go to a second live in a message because when I hit enter, it automatically sends the message.
Thank you for taking the time and sharing this feedback with us! We're happy to hear that you like getting the notifications and using our app to reply to customers. We can also see why having to hold the shift button in order to create a new line is causing some problems, and we'd be happy to share your feedback with our development team. Cheers! -Elias, Shopify Support
good
El servicio de shopify inbox es bueno pero estaría mejor que fue in-app y no otra ventana. Esa función haría que la mensajería sería más rápida y eficiente.