Shopify Inbox

user-friendly interface for conversation with customers

GlobelGallery

This app is a boon to non-programmers, particularly with the AI supplemented Help Centre. It seems to handle most product sale situations and provides prompts and assistance with marketing.

It sure beats the hell out of other non-programmer type software that is not specifically built for sales.

Easy to use, helps our customer service team answer quickly and keep track of the conversation.

Seems to work seamlessly I old wish Shopify chat support was better as they offer no phone support and the chat support waste many hours to fix simple issues.

Used the app a few years ago and wasn't happy with the customization. Those issues have since been fixed. Using it again now and pleased with the functionality.

good experience

work perfectly well

Update: UNINSTALLING! APP is another Shopify POS APP!
I get spammed from this app. Not sure if I’m going to delete it or not. Since I downloaded it even my social media started blowing up really bad with people claiming to be Shopify experts or pretending to be customers. Hey, do you ship worldwide blah blah blah.
I’ve also noticed a major decrease in store traffic and it does not send to your email either.
App seems to work but not like it says.
If you want spam use this app. Tested the tracking and it don't work either even with an order that has tracking on it. Noting works but SPAM!
Go to another app if you want a chat box!

virker super fint

I've been using this app since the beginning and then suddenly the chat bubble disappeared. I tried everything to fix it, I even reinstalled the app, but it didn't work.
In addition to the app being rubbish (like most Shopify apps), now the same can definitely be said for Shopify support. The Get Support link just doesn't work (504 Gateway Time-out).
It's sad to see the former e-commerce giant turn into a worthless platform that has clearly lost all strings.
EDIT:
I finally got support and the most shameless answer possible. Of course, they shifted the blame to another app with the excuse that some scripts were added on April 15th that are causing the problem.
Of course, that is a plain LIE because Inbox ceased to function long before that date.
Besides they don't know how to make apps and maintain them, now they have started to shamelessly LIE to users! Liars and hypocrites. As a platform they have become plain garbage and only useful to Plus users, but they make billions from us, regular users.