评论 (4,681)

整体评分
4.7
每个评分等级的数量
  • 79% 的评分是 5 星
  • 14% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2025年5月26日

Works well and my customer like it.

Aviator Sunglasses
美国
4年多 人在使用应用
2025年6月21日

Works great, recommend this app!

Gift Original
英国
接近3年 人在使用应用
2025年2月23日

It works well, and gives clients the option to directly chat with you.

Motozone
新西兰
2年多 人在使用应用
2025年2月14日

Great functionality, but honestly the UI looks like its built by kindergarden pre-school kids. Very disappointed for something built by Shopify actual staff.

No way to further customize floating widget button, intrusively too large for Desktop & Mobile. No way to set what and how the button is displayed. No way to set where to display.

Added functionality to further customize the look, size of widget & how it is embedded in the pages would push this to 5star app. Currently its really fundamental and lacking.

Avo Blind Box
英国
8个月 人在使用应用
2025年4月25日

Klappt super. Die Nachrichten kommen in Echtzeit. Und mit der automatischen Antwort und der Weiterleitung nach 15Minuten sind auch zeitversetzte Länder nicht der Gefahr ausgesetzt verloren zu gehen.

SEXSENSE
德国
大约2个月 人在使用应用
2025年1月21日

This app is Great! I can track down issues customers are having and stay in touch with them through the process. I do wish that you could program in auto responses. To be able to remind people to request a refund using the Refund link In their Order, rather than having to type it out every time when they aren't seeing that option as the correct way to do it rather than asking in an inbox message.

lauxsportinggoods
美国
大约1年 人在使用应用
Shopify已回复 2025年1月31日

Thank you for your review! I think our Instant Answers or Quick Replies features could be useful for your problem.

You can create Instant Answers in Inbox settings at admin.shopify.com. These will come up as buttons when the customer clicks on the chat widget and they can click on it to get an instant pre-written response from you automatically.

If you are looking to be able to use pre-written responses during conversations, you can create Quick Replies in your settings at inbox.shopify.com. These allow you to set shortcuts for common responses you type out that you can then access by clicking on the lightning bolt below where you type messages. Hope this helps.

- Shopify Inbox team

2025年3月14日

It's simple and intuitive. Easy to use for both, the seller and (potential) customer

Pawsomely Healthy
美国
大约1年 人在使用应用
2025年5月21日

convenient, reliable. glitch free

Pacey MedTech
加拿大
大约3年 人在使用应用
2025年6月5日

Terrible. Need to be able to remove Pre-chat form. I cannot/will not use this app until that option is removed.

Boyz N The Hoodies
美国
2个月 人在使用应用
2025年2月11日

We like the opportunities that this app provides, but it should allow us to reach out to our visitors. It would be more proactive if we can be assistive, rather than wait for someone to reach out to us. People often don't ask questions. Also could benefit to vet and stop spam. We get a lot of unwanted sales pitches.

Bee Inspired
美国
27天 人在使用应用