Shopify Inbox , 4,245 条评论

整体评分
4.7
每个评分等级的数量
  • 77% 的评分是 5 星
  • 14% 的评分是 4 星
  • 4% 的评分是 3 星
  • 2% 的评分是 2 星
  • 4% 的评分是 1 星
2023年1月19日

Doesn't support multiple stores...

Makes you logout/Login to change stores... we have many Shopify stores and need to be able to quickly switch between them just like the Shopify app allows.

And since this is messaging its even more crutial to have instant access to respond to customers - if we are not logged into the app with the correct store we wouldnt get the message...

Fix this otherwise this is useless

FSWERKS
美国
10分钟 人在使用应用
Shopify已回复 2023年2月28日

Hey there, FSWERKS. Thanks for taking the time to leave us a review for Shopify Inbox. We've received a lot of feedback regarding this specific request, so I'm happy to add your feedback to the collection we've gathered for our Product Team. I'm happy to let you know that the team is aware of the value this specific feature would bring to Inbox. I can't comment on when such a feature may be released, but you can rest assured that your feedback has been passed along to the appropriate folks. Thanks again for your review. -Imogen, Shopify Support

2019年8月20日

iOS exclusivity in this day and age is not acceptable. This greatly reduces our options regarding who can use the service, and we will not use this app to fill our needs.

S. Cohen | Est. 1923
加拿大
9分钟 人在使用应用
Shopify已回复 2019年8月21日

Hello S. Cohen,
Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants.

Best,
Ellen

2019年8月22日

I have a rewards app that runs on my site and its icon is in the lower right of my screen. The icon for this is also on the lower right so it is covered up by my rewards icon. I cant see anywhere to adjust the location of the chat icon so i guess this app will be useless to me.

Cupid Falls Farm
美国
7分钟 人在使用应用
2020年1月29日

I am really sorry to say its not working . And Even you are avoiding to fix this app when we need this types of app for our store. Please fix this asap. Thank you

customizeteamwearusa
美国
4分钟 人在使用应用
2019年12月6日

Did not work at all, won't let me download Ping because I'm using a desktop. Sick! Wasted my time. Go team!

Strange Planet
美国
3分钟 人在使用应用
编辑时间:2020年7月24日

Very poorly designed app. Missing alot of key features!! would suggest looking into another messaging app

RealtorShop.ca
加拿大
Shopify已回复 2020年9月11日

Hi RealtorShop.ca

Thank you for your feedback. I'm sorry to hear you didn't have a good experience with Shopify Chat.

Our team is constantly adding new features and looking for ways to build on the app. I'm going to reach out to you personally over email to get your thoughts on what you'd like to see improved and I'll be sure to pass that along to our team. :)

Take care,
Ellis from Ping and Kit Support.