評價 (5,735)

整體評分
4.7
各級評分數量
  • 78% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年1月15日

I am very happy with their service. The apps they support and ease of use is very acceptable to me.

The Keeper
澳洲
使用應用程式 2年多
2020年5月11日

When the Google crawling machines are indexing my website they are recognized as a new visitor (new IP address) and read the meta title with (1) in front, so my pages are indexed with (1) in front of the meta title. Not good!

Venchi Chocolate USA
美國
使用應用程式 接近3年
Shopify 已回覆 2020年5月12日

Hi Venchi Chocolate USA,
Thank you for your feedback. Our developers were able to resolve the issue you were seeing, in which the (1) notification appeared before page titles in Google searches. However, Google's site crawlers can take a few weeks between rounds, so it may take some time before the page titles are indexed without the (1).

You can speed this process up by asking Google to re-crawl your URLs - https://support.google.com/webmasters/answer/6065812?hl=en

Or by resubmitting your sitemap - https://help.shopify.com/en/manual/promoting-marketing/seo/find-site-map

If you have any further questions please don't hesitate to ask. You can reach us at hellokit@shopify.com

2024年3月14日

Me gusta y ha sido de mucho provecho, para animar a los clientes a comprar mis productos.

Clarissa Aguiar
墨西哥
使用應用程式 大約1年
編輯時間:2024年2月20日

I used this app to respond to customers. Since I am new to Shopify, its a great feature to help me respond quicker.

Sterling Dove
美國
使用應用程式 接近3年
2023年2月20日

Shopify Inbox ist ein wichtiger Teil unseres Onlineshops weil es uns ermöglicht, direkt mit unseren Kunden zu kommunizieren und sie beraten zu können. Einfach in der Installation und noch einfacher im täglichen Gebrauch.

Schmückstück
德國
使用應用程式 接近3年
2019年8月14日

Needs PING app to work which is only available on Apple and not Android... ignoring a majority platform? BYE

Flawless Vape Distro SA
南非
使用應用程式 接近3年
Shopify 已回覆 2019年8月19日

Hi Flawless Vape Distro SA,
Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants!

Best,
Ellen

2022年6月2日

Easy to use and install. Customers seem to really like the convenience of sending a quick message and I like the ease in which I can answer them. I highly recommend it.

CastleWare Baby
美國
使用應用程式 接近3年
編輯時間:2021年3月6日

Great app to use for customer service and I'm using this app for the last 7 months in different stores first it has some issues but now it's fine

AliJayGlobal
加拿大
使用應用程式 接近3年
Shopify 已回覆 2021年3月10日

Hi AliJayGlobal, thank you for the awesome 5 star review!

I'm so glad to hear that Shopify Chat has been great tool for providing customer service. Hopefully, you are seeing an increase in conversion too. Our developer team is working hard on taking our merchant feedback to improve the app with every version released.

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

2023年11月16日

Shopify Inbox is efficient and user-friendly, streamlining customer communication superbly. It lacks some advanced features but overall enhances business interaction. Recommended for small to medium-sized stores. Adheres to terms, no incentives involved.

Michael's Exotic Peppers
美國
使用應用程式 2年多
2022年9月30日

I love this App It even works on my phone and I dont miss a sale opportunity it just works. A MUST HAVE!

AndreaGioco Anime
美國
使用應用程式 接近3年