Shopify Inbox , 2,626 則評價

  • 72% 的評分為 5 顆星
  • 15% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 6% 的評分為 1 顆星

works well to solve any initial customers requirements or worries after purchase. I dont have any more characters to make the 100 min characters for review!

使用應用程式 28天

notification tone should be something I mostly missed my online customers. and customers coming back again with different chats it should be one tab only for a single customer. by mistakingly i replied twice to many customers. Everytime i have to login for online chats

Eva Trends
使用應用程式 1年多
Shopify 已回覆 2022年3月8日

Thank you for sharing your experiences with the Shopify Inbox app here and for providing us with your feedback on how we can improve the app moving forward. We appreciate your suggestions and I'll be sure to pass your comments on to our development team. -Victor, Shopify Support


Working well, it's nice to have contact with the clients. Look forward to using it more,Working well, it's nice to have contact with the clients. Look forward to using it more

The Artful Trout
使用應用程式 27天

Please guys you need to add Whatsapp chat integration into Inbox.
I like the new updates showing customer order details. thanks

samawa perfumes
使用應用程式 11個月
Shopify 已回覆 2022年8月24日

Thanks so much for taking the time and writing this review! We're delighted to hear that you like the new update on showing customers' order details. We also understand that you'd like to see a WhatsApp chat integration and we'd be happy to pass your suggestion along to our Development team.

That being said, if you need a chat integration for WhatsApp in the meantime, then we'd recommend trying something like 'WhatsApp app by Super Lemon' ( Cheers! -Elias, Shopify Support


Great app. Improving every time. Needs some improvements in awesome functions to work as best on marketplace.

使用應用程式 11個月

very helpful i like this app and all the apps in shopify thanks shopify for making live so easy for us.

使用應用程式 26天
Shopify 已回覆 2021年3月3日

Hello slimy-shop, thanks for taking the time to leave a heartfelt review!

I'm so happy Shopify Chat is creating a good customer experience for you and your brand. Hope this leads to more sales!

If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at

Kind regards,

Ruby C.
Senior Support Specialist - Ping


I used this app to get more customers. I really how helpful it is. I will like you review it more and improve on it.

Aubree & Me
使用應用程式 26天
Shopify 已回覆 2020年9月28日

Hello Aubree & Me, thank you very much for 5 stars! We will indeed be improving the app, as we review all the requests that we receive from merchants like you!

Please keep your app updated to the latest version, so you can enjoy any new features right away.

All the best,
Veronica N.
Ping Support


This is another app (like Shopify Email) that Shopify has released before it is very functional. There is a message to start the chat that you can't get rid of. My customers accidentally set it off and then give up and leave the app. Even the Shopify support person did the same thing.

Catherine Iskiw Designs
使用應用程式 接近2年

Great App, The Problem is that we manage 2 more Shopify Accounts. And we can't stay online at the same time.

Metziko Collection
使用應用程式 1年多
Shopify 已回覆 2020年12月14日

Hello Metziko Collection, thanks for your great feedback and review! We are working on making this work for multiple Shopify stores, although I do not have an eta on that yet.

At this time, one workaround is to use a phone device for one store, and then login to the desktop version for another store. The desktop can be found at

Hopefully that will help a little bit, but if you have further questions or feedback, please feel free to contact us directly. Our team can be reached at

Warm regards,
Veronica N.
Senior Support Specialist - Ping


Adorando esse aplicativo, ele esta sendo super válido para minha empresa. É fácil de usar e eu indico.

使用應用程式 26天