Shopify Inbox , 2,640 則評價

整體評分
4.7
各級評分數量
  • 72% 的評分為 5 顆星
  • 15% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2022年7月6日

Buena experiencia. Se nota que está hecha para una buena comunicación con el cliente/potencial cliente. Lo único que no encuentro aun es cómo archivar una conversación una vez que ha sido resuelta, pero estoy seguro que no he buscado bien.

Vuelvo al Sur
智利
使用應用程式 24天
2021年3月23日

I never get to know when someone pings on the chat. Make it work like messsenger on the cell phone and desktop. Im the only one handling the webpage and would like better and louder notifications

FudgyLove
印度
使用應用程式 1年多
Shopify 已回覆 2021年3月29日

Hello FudgyLove, thanks for leaving feedback!

I'm sorry to hear that you are having issues with hearing notifications from your device and desktop. On Android, it is possible to set a ringtone and increase/lower the volume for each individual app. iOS devices do not have control over individual app notifications. When using the desktop version of Ping - each browser can be muted or un-muted to allow for audio. I will follow up with a email to ensure that we get your notification issue sorted out. I'll be in touch!

Kind regards,


Ruby C.

Senior Support Specialist - Ping

2022年8月27日

this inbox feature is good by mobile app of shopify inbox is not working kindly check your mobile app

hairspecialist
巴基斯坦
使用應用程式 10個月
Shopify 已回覆 2022年9月19日

Thank you for getting in touch and writing your review, and I am glad to hear that you've found Shopify Inbox to be useful so far. In terms of the issue you're having, I would recommend contacting our support team directly so we can look into this for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2020年10月8日

I would like Shopify Chat to be able to present my photograph and show my name the same way as Drift does it. So that the conversation is more personal.

orgamix.life
加拿大
使用應用程式 10個月
Shopify 已回覆 2020年10月13日

Hello orgamix.life, thank you very much for your feedback and review! I like the idea of personalizing the chat app, however something to note, the Shopify Chat app is already on your website, so it is definitely showing your brand, but just not your personal name.

I'll put that idea to our product developers, along with the ability to share photos and images. Thank you very much!

All the best success,
Veronica N.
Ping Support

2021年8月10日

This is a good idea, but as someone who has 4 stores, it's impossible to use this. I need to be able to access all from same place.

Urban Kit Supply
芬蘭
使用應用程式 1年多
2022年5月11日

The app is nice and easy to set up, it's simplistic in its use and so far I've had no issues. So I think it deserves 5 stars

Art Therapy Online Courses
英國
使用應用程式 24天
2022年2月22日

was noch schön wäre, wenn die Kunden über diese Funktion noch Bilder schicken könnte. Ansonsten bin ich sehr zufrieden mit der App.

Goldschmiede Hecken
德國
使用應用程式 24天
2021年11月9日

This app rarely works. I will get it working for a few days and then it quits sending replies. I don't have time to keep trying to figure out how to get it work correctly. Going back to Messenger.

B&C Unique Boutique
美國
使用應用程式 1年多
Shopify 已回覆 2021年11月17日

Hi there. Thank you for taking the time to leave this review and share your feedback. We are sorry to hear you are experiencing issues with Shopify Inbox. I would recommend reinstalling the app to see if you are still having similar issues. If you are, I would then recommend reaching out to our live support so we can take a closer look into these issues with you. To get in touch with our Support team, visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request. Thanks! Marty, Shopify Support

2022年10月15日

Facile à utiliser et à personnaliser. L'application mobile fonctionne également très bien. Et gratuite ! Franchement géniale.

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
法國
使用應用程式 23天
2022年7月3日

It's insane that we spent all that time not knowing about this app. It can't get better. Thank you Shopify

KeexUndies
以色列
使用應用程式 23天